B2B Research Conference 2023 | Market Research Society (MRS) | 20 September 2023 | Radisson Blu Edwardian, 9-13 Bloomsbury Street,London,WC1B 3QD

As we move on from the pandemic, agile operating models, multi-channel engagement and better customer experiences are the new norms across the landscape. Buyers’ behaviour is evolving and customers simply expect more. The quest for insights to, build business resilience and support decision making has never been greater. Join this conference to gain fascinating insights into this new business environment. Hear how leaders are employing a range of qualitative and quantitative methodologies to help them adapt to new expectations and transform business strategy, customer experience and product Innovation.

2023 Speakers

Fiona Bain
Customer Insights, Maersk

Georgina Beechey
Client Manager, Kantar

Paul Bolton
Consumer Insights Manager, Ford Motor Company

Sarah Bough
Senior Consultant, ideas+visions

Graeme Cade
Executive Vice President, Savanta

Eileen Cunningham
Customer Insight Analyst, NatWest Group

Louise Davis
Senior Creative Planner & Strategist, Transmission

Charlotte Duff
Head of Insight, FlexMR

Alice Gillman
Head of Business Development, Porterbrook

Richard Harwood
Head of Customer Insight for Commercial & Institutional, NatWest Group

Ian Holt
Global Research Manager, Shell

Stuart Hotchkiss
Customer Research Manager, British Gas Business

Oliver Lewis
Chief Innovation Officer, Convosphere

David Martin
Group Digital Director, Coca-Cola

Anthony Nagle
Co-Founder, Dig Worldwide

Kirsty Potter
Research Director, Beehive Research

Andrew Sarling
Customer Insight Manager, NatWest Group

Oliver Truman
Head of Research & Analytics, B2B International

Tom Vannozzi
Head Of Quantitative Research, Jigsaw

Chris Whitmore
Research Director, Verve

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2023 Sponsors

• Business Intelligence Group
• Empower
• FlexMR
• Ronin International