Balancing Human And Digital 2023 | Qorus | 27 June 2023 | Webinar
Venue
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| Event Date | Tue Jun 27 EDT (over 1 year ago) |
| Location | Webinar |
| Region | All |
Details
Based on online research and 1:1 banker interviews, this webinar will share the latest findings in how best to connect with your customers.
• Can banks intelligently blend human and digital to create moments that matter?
• Or are customers lost in a self-service, digital labyrinth that makes money for the bank but feels like an impersonal institution, devoid of emotion – great for those smart enough to navigate the system, but a nightmare for those who cannot?
• In this high wire act of balancing human and digital interaction, what happens to the customer if the bank slips up?
Speakers
2023 Speakers
Nikolay Lazarov
Head of Sales Division, Eurobank Group,
Akash Dowra
Head Of Technical Marketing And Client Insights, Discovery Bank
Peter Barrett
Global Marketing Lead, Financial Services, Avanade
Michelle Baxter
Global Industry Lead, Financial Services, Avanade
Lukas Dzuroska
Head Of Communities, Qorus