Bank Customer Experience Summit 2017 | Networld Media Group | 18 September 2017 | Sofitel Chicago Magnificent Mile, 20 E Chestnut St, Chicago, IL 60611, USA

Millennials and other digitally minded consumers are forcing financial institutions to rethink the way they do business. These consumers want to bank when and how it suits them.

Bank Customer Experience (BCX) Summit will provide bank executives with powerful insights on these trends and highlight innovative technology to help today’s financial institutions transform themselves to capture the next generation of consumers.

2017 Speakers:

Doug Stephens
Founder of Retail Prophet

Moderators:

Cherian Abraham
Senior Business Consultant | Experian

Jay Bernstein
VP, Business Solutions Manager | First Midwest Bank

Adam Bowen-Burrell-Holmes
Sr. Digital Strategy Specialist | Navy Federal Credit Union

Andrés Cueto
Director of ATM Channel and Branch Strategy | BBVA Compass

Sagar Dalal
SVP, Digital Banking and Innovation | Barclaycard

Tom Davis
Senior VP, Finance & Technology | CSCU

Cathy dePasquale
Senior Vice President | Flushing Bank

David Drain
SVP, Events | Networld Media Group

Donna Embry
Chief Payments Advisor | Payment Alliance International

Jim Ensign
Chief Digital Officer | Republic Bank & Trust Company

Quam Erogbogbo
Sr. Director, Head of Software Services | Samsung Electronics America

Joshua Gordon-Blake
VP of Global Partnerships | Pangea

Kurt Helwig
President & CEO | Electronic Funds Transfer Association

Will Hernandez
Editor | Mobile Payments Today

Reginald Jones
Director of Sales and Solutions | Samsung Electronics America

Mohammad Khan
President & Cofounder | Omnyway

Jean-Pierre Lacroix
President | SLDNXT

Charles Liu
Chief of Branch Transformation, ATM Innovation, and Market Planning | Bank of America

Gil Luria
Director of Research | D.A. Davidson & Co.

Suzi McNicholas
VP of Marketing | Source Technologies

Sergio Magalhães
Director of Branch of the Future Department | Millennium bcp

Mindy Mercaldo
Managing Director | Citi

Joe Militello
VP of Engineering | Nautilus Hyosung

Brad Nolan
EVP, Global Product & Marketing | Cardtronics

Ed O’Brien
EVP Research & Strategy | ath Power Consulting

Kathleen Oldenborg
Director for Payments Systems Risk Policy | Office of the Comptroller of the Currency

Kent Rawlings
Chief Commercial Officer | nanoPay

Christie Rice
Worldwide Digital Signage Segment Manager | Intel

Dave Richardson
Sr. Manager, Fraud & ATM Operations | First National Bank Omaha

Dena Roten
Managing Director of Retail Banking | Citi

Milton Santiago
Omni Channel Digital Executive | FinTech Advisors

Carole Schmidt
VP | Doyle Research Associates

Tobi Schneidler
CEO | Bouncepad

Jacqueline Shinfield
Partner | Blake, Cassels & Graydon LLP

John W. Smith
CEO | DBSI

Ashish Tajpuria
SVP, Head of Emerging Payments & Commerce Partnerships | Bank of America

Liam van Beek
Senior Manager of Physical Channel Strategy | BMO Financial Group

Joseph Walent
Associate Director, Customer Interaction Advisory Service | Mercator Advisory Group

Brad Wallace
Principal, Financial Services Digital Advisory | EY

Jordan Worth
Sr. Director, Product | IA360

2017 Sponsors:

Platinum Sponsors:

Cineplex Digital Media
Nautilus Hyosung America
OpenText

Gold Sponsors:

Bouncepad
Cardtronics
IA360
Intel
Samsung
Source Technologies
Wallaby Financial

Hour Sponsors:

Bouncepad
Fujitsu
HTx Services
Nautilus Hyosung America
Uniken

Associate Sponsors:

CDW
FSS Technologies
Hughes Network Systems
Implementation Solution Services Inc. (ISSi)
Stratacache