Best Practices for Recording in the Contact Center 2020 | NICE Ltd | 26 March 2020 |
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| Event Date | Thu Mar 26 EDT (over 4 years ago) |
| Region | All |
Details
Whether you seek to ensure compliance, monitor quality or identify sales opportunities, recording is a key part of how you power better processes. Come hear firsthand about best practices for recording in an omnichannel world.
Speakers
2020 Presenters
Todd Gould
Business Analyst, Fiserv, NICE User Group Board Member
Pearl Lieberman
Head of Product Marketing, NICE MCR
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