Branch Transformation 2022 | RBR | 28 November 2022 | Park Plaza London Riverbank, 18 Albert Embankment, London SE1 7TJ, UK
Venue
Park Plaza London Riverbank
Park Plaza London Riverbank, 18 Albert Embankment, London SE1 7TJ, UK
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| Event Date |
Tue Nov 29 GMT - Wed Nov 30 GMT (about 2 years ago)
In your timezone (EST): Mon Nov 28 7:00pm - Tue Nov 29 7:00pm |
| Location |
Park Plaza London Riverbank
18 Albert Embankment, London SE1 7TJ, UK |
| Region | EMEA |
Details
Branch Transformation is the world’s leading conference dedicated to branch design, customer experience and strategy-driven transformation. A high-quality speaker programme forms the core of this two-day event, packed with thought-provoking case studies from leading banks, showcasing how they are using cutting-edge technology and human-centred design to drive real customer value.
Key themes:
• AI in customer intelligence
• Assisted self-service
• Branch process redesign
• Cash automation and recycling
• Coin handling
• COVID-19
• Customer experience
• Data analytics
• Digital transformation
• Human-centred design
• Omnichannel integration
• Managed services
• Mobile banking
• Role of staff
• Security
• Technology-driven transformation
• Video analytics and security
Speakers
2022 Speakers
KEYNOTE SPEAKER:
Simon Griffiths
Head of Core Banking, Citizens Bank
SPEAKERS:
Paul Race
Chief Marketing Officer, Glory Global Solutions
Nina Wenning
CEO, Bankomat AB (Sweden) and Helena Müller, VP Global Banking, EMEA North, Diebold Nixdorf
Luiz Stefani
COO and CMO, TecBan (Brazil)
Huw Jones
Director, Solutions Consulting, Verint
Karl Senekal
Integrated Business Planning & Technology Enabler, Capitec
Conceição Matos
Transformation Office Leader, novobanco
Ron van Wezel
Strategic Advisor, Retail Banking & Payments, Aite-Novarica Group
Tiago Morelli
Head of Strategy / Intelligence and Business Development, Itau Unibanco
Sara Matos
Project Manager, Santander
Simon Cavell
Senior Manager / Customer Experience and Divisional Support, Yorkshire Building Society
Padraig Enright
CEO, Clonmel Credit Union
Hector Abrego
Deputy CEO of Strategy and Commercial Effectiveness, Banorte
Mark Aldred
VP of International Sales, Auriga
Jonathan Hughes
Executive Chairman, OneBanx
Daniel Clemente
Managing Director, SIBS International
Yohana Lucía Mojica Ramón
Director of Channels , Banco de Bogota
Sajid Iqbal
Deputy CRO, Head of Market Risk, Habib Bank
Okan Acar
Head of Digital Banking Group, Kuveyt Türk
Azra Hadziomeragic
Retail Board Member, Bosna Bank International
Thammarak Moenjak
Chief Representative, London Representative Office, Bank of Thailand
Graham Mott
Director of Strategy, LINK
Laurent Lamblin
Concept Manager, everyoneINVESTED, KBC (Belgium)
Norbert Kovats
Head of Omnichannel Transformation and Operational Support Directorate, K&H Bank
PANELISTS:
Guy Thorne
Sales Director UK & Ireland, Cennox
Wendy Luczywo
Head of Automated Banking, Post Office
Padraig Enright
CEO, Clonmel Credit Union
Wasim Mushtaq
Transformation Lead, Standard Chartered
Stuart Fearn
Head of Customer Contact, Newcastle Building Society
Simon Griffiths
Head of Core Banking, Citizens Bank
Sponsors & Partners
2022 Sponsors
• Standard Chartered
• Santander
• Itau
• Banorte
• Grupo Financiero Banorte
• Diebold Nixdorf
• Atecap
• TecBan
• KuveyTurk
• Auriga
• Novo Banco
• Bankomat
• Consillion
• Citizens Financial Group Inc.
• UK Finance
• GRG Banking
• Cenox
• Verint
• Aite Novarica
• Link
• SIBS Partner in Payments
• Banco de Bogota
• KBC
• Clonmel Credit Union
• Capitec Bank
• NM
• BBI
• Post Office
• Newcastle Building Society
• Bank of Thailang
• K&H
• Glory
• OneBanx
• Millennium bcp
• Yorkshire Building Society