Broker Smackdown 2021 | The Council of Insurance Agents & Brokers | 10 August 2021 | CHICAGO, IL

This program is designed to give emerging leaders an in-depth understanding of how the insurance brokerage business works, how it makes money, and how strategies and decisions impact financial, operational and sales results. Participants gain a deeper understanding of their role in the big picture of brokerage business and develop an appreciation for the decisions senior leaders make. They also enhance their understanding of the metrics that are important to the bottom line.

Why Should Attend
•A "total brokerage" perspective to lead vs. manage the business
•How to apply proven business and management topics to brokerage operations
•How to think strategically and analyze complex business issues
•How to analyze key financial statements including income statement, balance sheet and cash flow statement
•How to measure success using financial ratios and KPIs including production ratios, expense ratios, Trust Ratio, segment profitability, and EBITDA.
•How decisions in one function impact the entire brokerage (integrated decision making)
•How to establish effective group decision-making roles and processes
•The importance of the customer and their "lifetime value"
•How to make better decisions and drive improved business performance

Who Should Attend
•Firms are encouraged to send teams of 2 or 4 emerging leaders (high-potential employees with less than 5 years of experience in key organizational roles) to any regional competition site.

2021 Speakers

FACILITATORS

Jeff Lefebvre
Founder & Partner PriSim Business War Games

Max Hernandez
Vice President PriSim Business War Games

COUNCIL STAFF

Elizabeth McDaid
Senior Vice President, Leadership & Management Resources

Julia Ruiz
Vice President, Leadership & Management Resources

Katie Lesemann
Director, Meetings