CCTA Non Member Conference 2019 | Consumer Credit Trade Association | 7 November 2019 | Nottingham Belfry, Mellors Way, Nottingham NG8 6PY, UK

Since 2014, when the Financial Conduct Authority took over regulation of the credit arena, they have been moving towards full delivery of their business plan. The mission to ensure fair treatment of consumers from an industry offering responsible credit, is well under way.

One big question hangs over the work. Has overly enthusiastic regulation limited available credit options, and effectively reduced consumer freedom of choice to an untenably narrow and unfairly balanced field? Throughout the year, the CCTA ‘Protect Access to Responsible Credit’ (PARC) campaign will be at the forefront of our lobbying activity.

The conference will provide a full progress update, and review; where we were, were we are now, and what’s new on the horizon.

Moving into 2020, the immediate focus will be on leadership, tone and culture, with the implementation of SM&CR regimes. When the last stages of the FCA mandate are complete, will the dust finally settle for the industry, or will an ever-changing horizon create continuing challenge for this beleaguered corner of the UK economy?

Join us in unlocking the answers, and focusing on the line of the horizon.

Who Should Attend?
Credit grantors and brokers, and all other firms operating under the FCA regime, CEO’s, risk directors, proposed/approved persons and senior managers.

Topics:
• After five years of FCA regulation, is the market working well for the consumer?
• Is the political future positive or negative for even more credit regulation?
• Leadership, Tone, & Culture: How do you measure it across different sizes of companies
• Where is the UK Economy heading post Brexit – sky rocket or dustbin?
• TCF: Is the customer receiving the best possible service from the industry?

A future view of the next five years of Consumer Credit

2019 Speakers

David Blunt
Head of Conduct Specialists Department in Supervision, FCA Culture Transformation in Financial Services

Dr Andrew Sentance CBE
Independent Business Economist

Rob Haslingden
Head of Propositions, Experian

John Wightman
Ombudsman Leader, Financial Ombudsman Service

Greg Stevens
CEO, CCTA

Vaughan Owen
Chief Marketing Officer, Acquired

John Lamidey
Sernior Partner, Arminius Associates

2019 Sponsors and Exhibitors

MAIN SPONSOR:
• Walker Morris

GALA DINNER & RAFFLE SPONSOR:
• Acquired

PANEL SPONSOR:
• Equiniti Credit Services

NETWORKING LUNCH SPONSOR:
• Modulr

EXHIBITORS:
• Anchor Computer Systems
• Aptean
• CashFlows
• CFH Docmail
• Equifax
• Experian
• The Money Advice Trust
• Oyster Bay Systems
• SamePage
• TriLine GRC
• Welcom Digital
• The Vulnerability Registration Service

SUPPORTERS:
• Credit Connect
• Credit Strategy
• The Financial Ombudsman Service
• Money Advice Liaison Group