CDSP Conference 2020 | Shard Financial Media | The Midland, 16 Peter St, Manchester M60 2DS, UK

The conference explores best practice, guidelines and the role of technology giving you practical, applicable insight to establish improved collections and vulnerable customer strategies for your business.

With sessions taking in collections strategy, customer service and debt sale, all incorporating how vulnerable customers can be best treated. Understanding new systems and processes that are being adopted across the board, and how your industry colleagues are overcoming shared problems.

2019 Past Speakers

Gareth Mcnab
Money Advice Liason Manager & Open Banking for Good Engagement Leadnationwide Building Society

Stuart Sykes
Coooblix Capital

Nick Winterbottom
Head of Customer Support, Cybg

Steven Coppard
Deputy Director for Cross-government Debt Policy and Strategy, Cabinet Office

Chris Fitch
Vulnerability Lead, Money Advice Trust

Andrew Smith
Director, the Insolvency Panel

Marcel Legouais
Managing Editor, Shard Financial Media

Peter Wallwork
Chief Executive Officer, Credit Services Association (Csa)

Carla Lourenco
Head of Credit Risk, Evolution Money

Paul Hammick
Director - Unsecured Debt Management, Lbg

Nick Watson
Head of Credit Services, Virgin Money Plc

Dawn Stobart
Director of External Affairschristians Against Poverty (Cap)

Peter Tutton
Head of Policy, Stepchange Debt Charity

Denise Crossley
Ceolantern

Frank Horvath
Mdlinkfinancial

Marie Marsden
Head of Credit Operations1989

Nicholas Beal
Chief Regulatory & Public Affairs Officer, Amigo Loans

Michelle Atkinson
Head of Income, United Utilities

Nicky Butler
Business Principal, Emeanice