Venue
Webinar

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Event Date Thu Aug 26 CDT (10 months ago)
In your timezone (EDT): Thu Aug 26 11:00am - Thu Aug 26 1:00pm
Location Webinar
Region Americas
Details

The Consumer Financial Protection Bureau recently issued a significant debt collection rule governing the activities of debt collectors under the Fair Debt Collection Practices Act. This law provides important guidance on debt collection best practices for credit union collectors. This live training session will address best practices for credit union collectors in critical areas such as call frequency limitations, voice mail messages, limited content messages, and other restrictions on communicating with debtors as well as new best practice recommendations for the use of electronic communications such as emails and text messages in debt collections. You will learn new guidelines and best practices that will enhance debt collection compliance in your collection department.

Who Should Attend?
Presidents/CEOs/managers, loan officers, credit committee members/volunteers, collection officers, compliance officers, and any other credit union staff responsible for minimizing the credit union’s exposure to bankruptcy losses, collections, or lenders in general would benefit from these webinars.