Chief Customer Experience Officer Summit 2023 - London | BEETc. | 5 June 2023 | Shangri-La The Shard, 31 St Thomas St, London SE1 9QU, UK
Venue
Shangri-La The Shard
Shangri-La The Shard, 31 St Thomas St, London SE1 9QU, UK
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| Event Date |
Tue Jun 6 BST (over 1 year ago)
In your timezone (EST): Mon Jun 5 7:00pm - Mon Jun 5 7:00pm |
| Location |
Shangri-La The Shard
31 St Thomas St, London SE1 9QU, UK |
| Region | EMEA |
Details
In a traditional set-up, siloed departments working in isolation can often forget the most important component of their business: the customer. The fundamental purpose of the Chief Customer Experience Officer is to align departments with a customer-centric culture & build unprecedented customer relationships.
Speakers
2023 Speakers
Katya Denike
Chief Product Officer, Holland & Barrett
Deborah Knight
Chief Customer Experience Officer, Doctify
Sophie Howard
Head of Customer Experience, Mitie
Nefertiti Alfa
B2B CBDT Chief Insights & Experience Officer, Shell
Felipe Hillard
Chief Client & Product Officer, The Bank of London
Supratim Biswas
Chief Revenue Officer, WiredScore
Shane Rae
Director of Courses & Content, Oxford University Press
Jamie Thorpe
Head of Experience Management, Ipsos
Zohaib Razvi
Head of Customer Experience, Colliers
Beatriz Montoya
Chief Operating Officer, Simply Business
Vanessa Leyshon
Chief Customer Experience Officer, Junior Adventures Group UK
Duncan McCombie
Group CEO, YES Energy Solutions CIC
Sue Mountford
CEO, TeamITG
Sponsors & Partners
2023 Sponsors
• Team ITG
• Marigold
• Ipsos
• Cielo
• BCG
• SAP