Chief Customer Officer Exchange 2019 | IQPC | 3 November 2019 | JW Marriott Marquis Miami, 255 Biscayne Blvd Way Miami Florida 33131 USA

Chief Customer Officer Exchange is the world's largest customer contact event series. CCO Exchange is a premium, invitation-only event built for today's most senior CCO Leaders.

2019 Speakers

Frank Hamlin
EVP, Chief Customer Officer, GameStop

Chet Robson
Chief Clinical Officer, Walgreens

Maureen Fagan
Chief Experience Officer, University of Miami, Miller School of Medicine

Manny Rodriguez
Chief Marketing, Experience & Customer Officer, UCHealth

Bharat Tewarie
Executive Vice President and Chief Marketing Officer, UCB

Vishal Bhalla
Vice President & Chief Experience Officer, Parkland Hospital

Scott Chilson
Vice President, Global Customer Experience, Johnson & Johnson

Michael Pezzicola
Head of Commercial, JetBlue Travel Products

Denise Schoen
Chief Patient Experience Officer, Baystate Health

Geriel Thornburg May
Worldwide Head of Customer Experience, Lenovo

Jason Dupuis
Patient Experience Officer, PM Pediatrics

Phillip Dzialo
DVP Client Experience & Innovation, ADP

Katie Catlender
Head of Customer Experience, Strategy & Operations, BCBS Massachusetts

Brian Carlson
Director Patient Access and Experience, Vanderbilt University Medical Center

Charlene Foley
Head of Consumer Experience, Blue Cross and Blue Shield of North Carolina

David Garcia
Vice President of Guest Experience, Atlanta Hawks

Colin Crowley
VP, Customer Experience, Freshly Inc.

Edward Hobart
Voice of the Customer Leader, Wells Fargo

Kimberly Meredith
Vice President, Voice of the Customer, Wells Fargo

Shannon Truax, Global
VP, Brand Social, GoDaddy

Manuel Christoffel
Chief Customer Officer, Woom bikes USA

Megan Burns
Founder and CEO, Experience Enterprises

Mike Beach
Vice President, Digital Payments and Customer Experience, Fifth Third Bank