Chief Experience Officer Exchange 2024 | CCW Digital | 15 May 2024 | Marriott Grand, St. Louis, 800 Washington Ave, St. Louis, MO 63101, USA

An event is built for today's senior CX Leaders as they aim to benchmark, connect, and identify solutions to critical business challenges in the most efficient and effective way possible. Priorities have shifted, new challenges have emerged and the CX function has to now modernize at an unprecedented rate. Gathers most senior executives in order to provide a myriad of actionable takeaways, ranging from insight into new technologies to guidance on measuring performance to strategy for establishing a customer centric vision that will turn customers into advocates. Join us for a unique benchmarking and solution sourcing opportunity.

2023 Past Speakers

Geronimo Chala
Chief Customer Officer, Rebag

Sarah Phelps
Head of Customer & Astronaut Experience, Blue Origin

Tricia Price
Senior Vice President, Customer Experience Operations, GM Financial

Brenda Summerville
Chief Experience Officer, Plan B Wellness

Orlando Gadea
Global Vice President Customer Experience, Stanley Black and Decker

Jeffrey Warren
Vice President, Customer Experience and Selling Support, Macy's

Jill Wallace
Vice President, Customer Experience and Engagement, Mastercard

Fred Kleiman
Vice President, Customer Experience, AMC Networks

Jaysa Boyer-Tushaus
Head of Employer Engagement, Ultimate Medical Academy

Anita Swamy
Senior Vice President, Operations, Medavie Blue Cross

Katherine Ketter
Assistant Vice President, Customer Experience, Health Partners Plans

Brian Clancy
Head of Learning & Performance Improvement, AARP

Matthew Adam Smith
Director, Marketplace Strategy & Business Development - Food, Consumables, Health & Wellness, Walmart

Angelo Frigo
Head of CX & Digital Product, Restaurant Brands International

Keisha Willis
Head of Consumer Care, Quality Intelligence, AARP

Elizabeth Timmerman
Client Experience Strategy Leader, Edward Jones

Lianna Shepard
Digital Product Owner: Petfinder, Nestlé Purina North America

Rohan Sharma
Head of Global Agile Programs, Customer Channels Group, Thermo Fisher Scientific

Matthew Schwartzkopf
US Presales Consultant, iAdvize

Paul Reiner
Senior Vice President, Digital Transformation & Innovation, Sutherland Global

Abhinandan Jain
Chief Growth Officer, Startek

Scott Sapire
Vice President, Business Development, InSync AI