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Event Date Wed Nov 6 PST (almost 2 years ago)
In your timezone (EDT): Wed Nov 6 3:00pm - Wed Nov 6 4:30pm
Region All

Financial institutions routinely open deposit accounts for consumers and businesses and the rules for providing account disclosures, deposit agreements, and signature cards are well established. However, the legal and compliance issues involved with closing accounts are often more complicated. Why? Because there are situations ranging from accountholder death, suspected fraud or money laundering, disputes between account owners, and requests to levy funds. This session will address two areas. First will be the challenges of closing or changing consumer accounts. Second will be specific complexities regarding various ownership categories of business deposit accounts.

This informative session is designed for new account representatives, service representatives, branch managers, assistant branch managers, branch administration, deposit operations, BSA CIP staff, and anyone who works with new accounts.

Sponsors & Partners

2019 Speaker

Susan Costonis, CRCM
Compliance Consulting and Training, Financial Institutions