Communicating Effectively with Customers in a Digital Age 2022 | FT Live | 14 February 2022 | Virtual, Virtual

In this exclusive webinar discussion, join Verizon and The Financial Times to determine how best to communicate with customers in a multichannel future. How can companies best maintain a human connection with their customers, and what is the best way to identify which channels are the most appropriate for different types of demographics? What are customer preferences in terms of types of interactions in an omnichannel environment, and how might brands inspire greater customer loyalty, spend and trust in a digital environment?

FT Live Digital Dialogues - fully digital one hour event experiences delivering maximum engagement. Live webinars provide unique opportunities to engage global senior audiences. All access, digital passes include access to all the live sessions PLUS all sessions on demand for 30 days. Join the conversation.

2022 Speakers

Alice Hancock
Leisure Industries Reporter, Financial Times

Andrae Kirkland
Program Lead - Platform Health Operations, Twitter

Kim Costello
Chief Marketing Officer, Pendragon

Will Gordy
Director, Workplace and Customer Experience, Verizon Business Group

Dani McCauley
SVP, CX Leader, Voluntary Benefits. Enrollment Solutions, Aon

2022 Partner

• Verizon