Connected Claims USA Virtual 2021 | Reuters | 16 November 2021 | Online

The insurance industry is built to help people when they are in need, and only the claims organization makes that possible. Now, the world faces a unique challenge – and customers need more support than ever before.

It has never been more important for the industry to come together and discover how we can unlock the full potential of each and every claims organization. Now is the time to share, inspire and lead as we strive to support society in this difficult time.

Which is why Reuters Events Insurance are bringing you Connected Claims USA Virtual – to provide the platform for the industry to work together. Join Chief Claims Officers, thought leaders and 10,000 of your peers to be there for your customers when they need you most.

2021 Speakers

Mike Fiato
EVP, Chief Claims Officer, Liberty Mutual

Ramon Lopez
VP, Claims Operations, USAA

Matt Christopher
VP, Claims, Clearcover

Brian Pozzi
VP, Chief Claims Officer, AAA

Paul Stachura
SVP, Chief Claims & Risk Engineering Officer, State Auto

Jacqueline Tirpak
VP, Corporate Claims Officer, Erie Insurance

Steve Donnelly
Chief Claims Officer, Amerisure

Ian Thompson
Group Chief Claims Officer, Zurich

Nick Conca
Chief Claims Officer, Markel

Angela Bretz
Chief Diversity and Talent Acquisition Officer, Nationwide

Neil Harisson
Chief Claims Officer, AON

Patrick Nails
EVP, Chief Claims Officer, Arch Insurance Group

David Vanalek
Chief Legal and Compliance Officer, Richmond National

Carey Bond
Head of Claims - US, Lloyd's

Gwen Olson
AVP, Enterprise Claims Strategy, American Family

Dena Silveri
VP, Personal Lines Centralized Claims and Operations, Nationwide

Calvin Strong
Claims Integration Leader, Farmers Insurance

Robert Bowers
Chief Claims Officer, Westfield Insurance

Lance Albright
AVP, Claims Relationship Management, QBE North America

Sue Unvarsky
VP, Head of Life Claims, Prudential Financial

Kimberly R. Vaughn
AVP, Claims Experience & Customer Analytics, Amerisure

Don Jones
Head of Claims US Insurance Operation, Mass Mutual

Samantha Santiago
Head of Claims Strategy & Automation, Farmers Insurance

Zack Gordon
Senior Director, National Homeowner Claims, CSAA Insurance Group

Richard L. McCathron CPCU CIC
President, Hippo

Scott Hauptman
VP, Chief Claims Officer, Grange Insurance

Charlie Wendland
Head of Claims, Branch Insurance

Lori Pon
Director, Claim Innovation & Strategy, AAA

Kate Dodson
Claims Operations Leader, Ohio Mutual Insurance Group

Bill Brower
VP, Head of U.S. Auto Claims Strategy, LexisNexis Risk Solutions

Lance Ondrej
EVP, Chief Claims Officer, Germania Insurance

Robert Passmore
VP, Auto & Claims Policy, American Property Casualty Insurance Association

Ann Field
Head of Client Services Operations, North America, Aon Reinsurance Solutions

Rob Douglas
CEO & Co-founder, Skopenow

Kevin Ostrander
Chief Sales Officer, One Inc

Supriya Goswami
VP, Product Marketing, Whatfix

Armando Andrade
EVP, Claims Operation Division, The Best Claims Solutions

Reshma Mani
Senior Director, Product Management, Guidewire

Meredith Barnes-Cook
Global Head of Insurance, Ushur

David French
Journalist, Reuters

Bryan Falchuk
Managing Partner, Insurance Evolution Partners

Margaret Resce Milkint
Global Insurance Practice Leader, Diversified Search Group

Gina Hardy
General Manager, North Carolina Joint Underwriting Association (NCJUA), North Carolina Insurance Underwriting Association (NCIUA)

Jim Burdick
Senior Business Development Manager, Deluxe

Greg Horn
Chief Innovation Officer, Parts Trader

Art Harrison
Co-founder & Chief Growth Officer, Daylight

Derek Winkler
VP, Product Development, Carpe Data

Chirag Jindal
Head of Insurance, Americas, ServiceNow

Anupam Malhotra
Insurance Technology Adoption Leader, Whatfix

Tim Christ
VP, Growth, Claimatic

Jeffrey Brown
Chief Business Development Officer, Vpay

Marcos Malzone
VP, Product Marketing, Solera

Julie Rochman
Solera Board of Advisor and Insurance Expert, Solera

1Amit Shalev
VP, Business Development, Nexar

Alan Demers
President, InsurTech Consulting

Sara Hurst
Senior Client Success Manager, First Orion

Tim Cotter
Director, Customer Experience, US Group Customer Service & Operations, Metlife

Tim Krug
Director, Insurance Practice, Medallia

Jason Bidinger
Claims Process Leader, Westfield Insurance

Julia Manghis
Senior Customer Success Manager, Hi Marley

2021 Sponsors and Partners

GLOBAL PARTNER:
• Solera/Audatex

KNOWLEDGE PARTNER:
• Ushur

HEADLINE SPONSORS:
• Airkit
• Shift
• KPMG
• Five Sigma

DIAMOND SPONSOR:
• Carpe Data

PLATINUM SPONSORS:
• Vpay USA
• Lexis Nexis
• Whatfix
• Service now

GOLD SPONSORS:
• Parts Trader
• Medallia
• One inc
• Skope Now
• Nexar
• Hi Marley

CONTENT SPONSORS:
• Whatfix
• Deluxe
• Nearmap
• Appian

SILVER SPONSORS:
• Best Claims Solutions
• Claimatic
• Guidewire
• First Orion
• Daylight

BRONZE SPONSORS:
• Nationwide Overspray
• Deloitte
• Xceedance