Consumer Debt Conference 2019 | Faversham House | 27 February 2019 | The Birmingham Conference and Events Centre, Hill Street, Birmingham B5 4EW, United Kingdom

Now in its 10th year, the Utility Week Consumer Debt Conference is the only dedicated event for credit, debt, billing and collections professionals within the electricity, gas, and water sectors.

2019 Speakers

Chris Harris
Head of regulation, npower

Claire Aynsley
Head of regulatory compliance & standards, Credit Services Association

Dan Walker-Nolan
Principal of strategy and policy, Ofwat

Deven Ghelani
Director, Policy in Practice

John French
Chief executive, The Consumer Council

Laura Sandys
CEO, Challenging Ideas

Matthew Cole
Head of policy & social energy, npower Foundation

Matthew Lashbrook
Head of debt and credit control, Green Network Energy

Meghna Tewari
Head of retail market policy, Ofgem

Michelle Atkinson
Head of income domestic retail, United Utilities

Peter Jackson
Director, group data sciences, Legal and General

Philip King
Chief executive, Chartered Insitute of Credit Management

Rachel Ryan-Crisp
Affordability and vulnerability lead, Southern Water

Ross Betts
Collections, system, strategy & segmentation manager, Thames Water

Tom Marsland
Policy manager, Energy UK

2018 Speakers

Peter Wallwork
Chief executive officer, Credit Services Association

Rob Mayer
Head of collections strategy, British Gas

Mark Field
Head of billing and collections, Southern Water

Michelle Atkinson
Head of income domestic retail, United Utilities

Claire Moore
Head of residential credit management, E.ON UK

Meghna Tewari
Head of retail market policy, Ofgem

Margaréta Serfozo-Matharu
Principal, strategy and policy, Ofwat

Philip King
Chief executive, Chartered Institute of Credit Management

2019 Sponsors

• FICO
• Verint