Consumer Returns Management 2018 | Worldwide Business Research (WBR) Events | 22 October 2018 | Sheraton Grand Nashville, 623 Union St, Nashville, TN 37219, USA

Reducing Returns, Unleashing Profitability.
The premier conference for reverse logistics and returns management professionals.

What is Consumer Returns?
Consumer Returns is the premier event for reverse logistics and returns management professionals who are looking to trim costs through return reduction strategies and optimization of the reverse supply chain.

2018 Speakers

Dennis Dienno
Vice President of Global Service Parts Planning, Dell EMC

Jeremy Witte
Vice President, Returns, Damages & Recommerce, Best Buy

Ryan Holden
Director, Returns & Repair Business, The Home Depot

Jordan Sielaff
Director, Category Management, eBay

Kent Perry
Product Management Consultant, Macy's

Zach Zelner
CEO, PupSocks

Jared Martin
Director, Reverse Logistics, Lowe's Companies Inc.

Tim Quinn
Director, Distribution Operations, BJ's Wholesale Club

Karla Kilian
Director, Property Management – Unsaleables Reduction and Disposition Strategies, Target

Nate Omann
Director, Aftersales Operations, Best Buy

John Sturm
Director, Global Service, Bose

Richard Proud
Vice President, Planning, Allocation and Regional Buying, Groupe Dynamite

Joyce Cruts
Director, Supply Chain Operations – Return Management, Acer

Kirstin Neira
Excess Inventory Management, Lenovo

John Pinto
Former Vice President, Service & Support Operations, Toshiba

Tom Gratiano
Senior Manager, Manufacturing Operations and Program Management, Bose Tom Gratiano

Darleen Arisco
Manager, Remarketing Program, HP

Kathy Murphy
Director, Special Markets, Vista Outdoor

Marc Patrouch
Director, Asset Protection, Advance Auto Parts

Joe Bobko
Vice President, Transportation, Boxed

Karri LaBree
Global Recovery Channel Lead, Microsoft

Joy Hicks
Manager, Secondary Market Programs, The Home Depot

Paul Welch
Manager, Supply Chain Operations and Account Planning, HP Paul Welch

Brian Plott
Director, Recommerce, Best Buy

Angela Sposito
Chief Executive Officer, King Club

Raymond Bunora
Director, Technology, Janome America, Inc.

Jason Kovacs
Director of Reverse Logistics, RevZilla

Thomas Lee
Procurement Manager, Enterprise Procurement - Reverse Logistics, T-Mobile

Erin Washebek
Manager, Reverse Logistics, US Cellular

Jack Laverty
Director, Corporate Engagement, World Vision

Julie Bray
Senior Manager RTV & Returns Planning, QVC

Victoria Brown
Research Manager, Global Supply Chain Strategy & Execution, IDC

Janki Bharucha
Aftermarket Services Manager, GoPro Janki Bharucha

Tony Sciarrotta
Executive Director, The Reverse Logistics Association

Nathan Henderson
Chairman & CEO, BILT Inc

Ahmed Qureshi
President & COO, BILT Inc

Brian Daigle
International Trade Analyst, United States International Trade Commission

Dr. Guangzhi Shang
Assistant Professor, Business Analytics, Florida State University – College of Business

Dr. Michael Galbreth
Pilot Chair of Excellence & Department Head, Business Analytics and Statistics

Alexandra Amrami
VP, Business Development North America, PCS Wireless

Patrick Wiedemann
Group Chief Executive Officer, RLG

Chris Cloutier
Director, Business Development & Sustainability, CoreCentric Solutions

Gaurav Saran
Founder and CEO, ReverseLogix

Rob Zomok
President of Global Operations, Inmar

Eric Moriarty
Vice President, B-Stock Solutions

Michael Straub
Head of Last Mile Logistics, C.H. Robinson

Kristin Secreto
Vice President, General Manager, InComm Product Control

Paul Baum
CEO, PlanITROI

Bob Mullaney
CEO, IT Asset Partners

Jim Rallo
President, Liquidity Services

Jeff Rechtzigel
VP, Business Operations and Integration, Liquidity Services

Gabriel Heffez
Director of Business Development, Consumer Priority Service

Garrett Freehling
Enterprise Account Executive, NICE Satmetrix

Shane Oren
RVP Sales, NICE Satmetrix

Ajay Deshpande
Manager, AI Commerce and Supply Chain Research, IBM

Jim Carfrae
Vice President & Business Development, GoTRG

Casey Chroust
Vice President, Client Success, Optoro

Jeff Battaglia
VP Supply Chain Sales, Inmar

Antonia Kay
Program Director, Consumer Returns Management

2018 Sponsors and Partners

• Aeris Packaging
• B-Stock Solutions
• Belmont Trading
• BILT
• Bohm Technologies
• CoreCentric
• Consumer Priority Service
• DM Transportation Management
• Fedex
• goTRG
• Help Lightning
• IBM Research
• InComm
• Inmar
• IT Asset Partners, Inc.
• Liquidity Services
• NICE Satmetrix
• Optoro
• PCS Wireless
• PlanITROI
• PRC Industries
• Recommerce Group
• REVERSE LOGISTICS GROUP (RLG)
• ReverseLogix
• RL Liquidators
• Tech Supplier
• The Surplus Company

MEDIA PARTNERS:
• CIO Review
• Inbound Logistics
• Innovative Retail Technologies
• Internet Retailer
• NRF
• Supply and Demand Chain Executive
• Supply Chain Brain
• Supply Chain World
• The Reverse Logistics Association
• World Finance Informs