Contact Centre Summit NSW 2024 | Forefront Events | 13 February 2024 | Doltone House Hyde Park, 3/181 Elizabeth St, Sydney NSW 2000, Australia
Venue
Doltone House Hyde Park
Doltone House Hyde Park, 3/181 Elizabeth St, Sydney NSW 2000, Australia
What is Qwoted?
Qwoted is a free expert network: we help reporters connect with experts & we help those same experts build relationships with top reporters.
| Event Date |
Wed Feb 14 AEDT (10 months ago)
In your timezone (EST): Tue Feb 13 8:00am - Tue Feb 13 8:00am |
| Location |
Doltone House Hyde Park
3/181 Elizabeth St, Sydney NSW 2000, Australia |
| Region | APAC |
Details
This summit will bring together an array of senior leaders to discuss what it takes to implement a world class customer care journey.
Who Should Attend
• Head of Contact Centre
• Head of Customer Care
• Head of Customer Experience
• Head of Customer Service
• Head of Service Management
Speakers
2024 Speakers
Toby Ellis
Head of Customer Services, AMP
Deborah Dolan
Head of Customer Experience, BINGO Industries
Blair Redfern
Head of Customer Support, Spaceship
Ahmed Jamal
Head of Customer Contact and Operations, Frucor Suntory
Sally Sylvester
Head of Customer Solutions, O’Brien Glass
Tim Powell
Head of National Contact Centres & Payments, Teachers Mutual Bank
Patrick Lloyd
Director – Enterprise Workflow Technology, Australian Taxation Office
Gregory Chong
Head of Contact Centres, Booktopia
Sponsors & Partners
2024 Sponsors
• Upland
• Humint Labs
• Daisee
• Ring Central
• Fresh Works
• Teleperformance
• Verint
• Knowledge IQ
• Nice
• QPC
• Genesys
• Nutun
• Datacom
• Enghouse Interactive
• Pindrop