CRMC 2025 | CRMC | 4 June 2025 | Hilton Chicago, 720 S Michigan Ave, Chicago, IL 60605, USA

Why you should attend:
• The event was founded in 1994 with the goal of providing an environment of camaderie and sharing among Brand Marketers, with a focus on CRM. While the industry has changed (to encompass AI, CX, Mobile, Social, and so much more), our core tenants have remained the same. Attend CRMC to learn, connect, share accomplishments and challenges, and feel a part of a strong community.
• Three thought-leading, top-notch and trailblazing authors, academics, and consultants are hand chosen for each event. These experts will inspire and challenge attendees professionally as well as intellectually, offering an opportunity to engage in strategies for the future.
• Meet your customer marketing peers via group discussions, meetups, roundtables, table topics, and workshops; plus breaks, dinners, lunches, and receptions. Organic conversation in a comfortable environment where the focus remains on brand marketers.
• Real-world and applicable Customer Marketing takeaways via 20 curated Brand Case Studies representing numerous verticals including Big Box, CPG, DTC, Hotel, QSR , Restaurant, Specialty, and many more. Peer-to-Peer sharing focus.
• 800 Attendees consisting of representatives from 200 top Brands alongside leading solution providers. 1:1 ratio of BtoC to BtoB, ensuring numerous opportunities to meet valuable new contacts, gain insight, share ideas and challenges.
• Enterprise and agency-sized service providers, specializing in Acquisition & Retention, AI & ML, Analytics, Loyalty & Rewards, Personalization, Omnichannel, and much more, are on hand to offer guidance and solutions.

2024 Past Speakers

Erica Dhawan
Founder & CEO, Cotential

Sam Rad
Founder, RADOC

Sylvie Di Giusto
International Keynote Speaker, Emotional Intelligence in Sales and Leadership