Venue
Webinar

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Qwoted is a free expert network: we help reporters connect with experts & we help those same experts build relationships with top reporters.

Event Date Thu Sep 28 EDT (over 1 year ago)
Location Webinar
Region Americas
Details

In an ever-evolving financial landscape, building and maintaining strong customer relationships is essential for banks and their success today. Customer engagement is a key factor in this formula, but how is it executed? Hear from Kathryn Garrison, VP, Home Equity Customer Experience Strategy Manager, about the impact that personalized digital engagement has had for Citizens Bank HELOC, and how, by creating targeted and customized experiences starting in one line of business, it can have a positive ripple effect across the bank, further deepening customer relationships and driving interest in other product lines.

Speakers

2023 Speaker

PRESENTER:

Kathryn Garrison
VP, Home Equity Customer Experience Strategy Manager, Citizens Bank

Sponsors & Partners

2023 Sponsor

• Relay