Customer Engagement in the Age of AI 2023 | MarketForce Live | 20 November 2023 | Online
Venue
What is Qwoted?
Qwoted is a free expert network: we help reporters connect with experts & we help those same experts build relationships with top reporters.
| Event Date |
Tue Nov 21 UTC (about 1 year ago)
In your timezone (EST): Mon Nov 20 7:00pm - Mon Nov 20 7:00pm |
| Location | Online |
| Region | All |
Details
With the general public now being able to access ChatGPT with ease, it’s clear that attitudes around AI and its value are shifting. For insurers, this opens the door to a world of innovation, as they have the opportunity to leverage AI to create more personalised customer experiences than ever before. But what will be the keys to unlocking true AI and analytics sophistication, and ensuring CX success? Join and gain insights on shifting public opinion: how attitudes have changed following widespread access to generative AI, how AI can be leveraged to create more personalised customer experiences than ever before, across multiple channels, supercharging real-time analytics: the keys to unlocking true AI and analytics sophistication
Speakers
2023 Speakers
PANELISTS:
Kornelia Papp
Group Head of Intelligent Automation, Zurich
Dean Witherington
Claims Director, AXA
David Geffen
Vice President of Marketing, Glassbox
Sponsors & Partners
2023 Sponsors
• Glassbox