Customer Experience Conference 2024 | Global Insight Conferences Ltd | 4 March 2024 | Institution of Civil Engineers, 1 Great George St, London SW1P 3AA, UK
Venue
Institution of Civil Engineers
Institution of Civil Engineers, 1 Great George St, London SW1P 3AA, UK
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| Event Date |
Tue Mar 5 UTC (10 months ago)
In your timezone (EST): Mon Mar 4 7:00pm - Mon Mar 4 7:00pm |
| Location |
Institution of Civil Engineers
1 Great George St, London SW1P 3AA, UK |
| Region | All |
Details
Every customer journey interaction in today’s market is critical… 30 trailblazers are sharing brand new, cutting-edge insights into how they are fighting back with practical digital, automation & personalisation innovations to power gold-standard, insight-led customer experience strategies with lasting impact on engagement & proven commercial results
Speakers
2024 Speakers
Gianfranco Cuzziol
Avon International CRM & Personalisation Lead, Natura & Co
Saleta Valdés Márquez
Head of Innovation & Customer Experience, Savoy Signature
Mary Burnett
Head of Customer & Analytics UK, Bank of Ireland
Bethan Lynch
Head of Product, Customer Commerce at B&Q, Kingfisher B&Q
Joe Jones
Head of Customer Care, OVO Energy
Louise Allemagne
Senior Insight & Outreach Manager, Lending Standards Board
Souleymane Camara
Principal & Head of UX Research / Innovation & Engineering / Design & Change Management, BP
Sponsors & Partners
2024 Partners
• AB Tasty
• Artiwise
• Cowry Consulting
• Creatio
• NICE
• OpenTex
• The Foundation
• SurveyMonkey
• Transform
• Verint
• Zendesk