Customer Experience Leaders Exchange 2018 | IQPC | 20 November 2018 | Yarra Valley Lodge, 2 Heritage Ave, Chirnside Park VIC 3116, Australia
Venue
Yarra Valley Lodge
Yarra Valley Lodge, 2 Heritage Ave, Chirnside Park VIC 3116, Australia
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| Event Date |
Tue Nov 20 HKT - Wed Nov 21 HKT (about 6 years ago)
In your timezone (EST): Tue Nov 20 12:00am - Wed Nov 21 12:00am |
| Location |
Yarra Valley Lodge
2 Heritage Ave, Chirnside Park VIC 3116, Australia |
| Region | APAC |
Details
Expand knowledge and thought leadership through conference and discussion sessions, sharing case studies, best practices and updates most relevant to your current priorities. Each attendee is expected to be available for the full two-and-a-half days at the Exchange’s exclusive hotel setting, accompanied by two nights complimentary accommodation and meals. This guarantees almost 72 hours of valuable social engagement. Meet and compare all the industry leading solution providers relevant to your business needs in only three days in a productive format. This is your chance to discuss your organisational requirements, ask questions, and tailor solutions to your business needs. No exhibition booths!
Speakers
2018 Speakers
Bettina Pidcock
Chief Customer Officer, QBE Insurance
Vladka Kazda
Chief Customer Officer, Carsales.com.au
Slade Sherman
Chief Experience Officer, iSelect
Danielle Mair
Executive General Manager, Customer Engagement, Sunsuper
Michael Berndt
Chief Customer Experience Officer, eHealth Queensland
Jamie Ford
Head of Customer Experience & Analytics, UnitingCare Queensland
Anna Lee
Former Group Head of Customer Engagement, Crown Resorts
Van Dissing
Transformation Director – Customer Journeys, BT Financial Group
Lara Bourguignon
Director Strategic Marketing & Customer Experience, AMP
Cassandra Goodman
General manager Employee Experience and Feedback, Australian Unity
Ritu Sinha
General Manager Service Transformation & Digitization, Telstra
Amrita Bhattacharrya
Head of Customer Strategy and Experience Design, Suncorp Group
Shailesh Manga
Group Manager Digital Transformation, Vector Limited
Tina Morrell
General Manager Strategy & Experience, NRMA
Andrew Strack
Director Experience Design, Symplicit
David Huggett
Customer Experience Director, Carlton United Breweries
Sponsors & Partners
2018 Sponsors and Partners
SPONSORS:
• InMoment
• Confirmit
• Symplicit
• Watermelon Research
• freshworks
• Zendesk
• TTEC
MEDIA PARTNER:
• CX Network