Customer Experience Summit NSW 2024 | Forefront Events | 3 April 2024 | Doltone House Hyde Park, 3/181 Elizabeth St, Sydney NSW 2000, Australia
Venue
Doltone House Hyde Park
Doltone House Hyde Park, 3/181 Elizabeth St, Sydney NSW 2000, Australia
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| Event Date |
Thu Apr 4 +11 (8 months ago)
In your timezone (EST): Wed Apr 3 9:00am - Wed Apr 3 9:00am |
| Location |
Doltone House Hyde Park
3/181 Elizabeth St, Sydney NSW 2000, Australia |
| Region | APAC |
Details
This summit will bring together an array of senior leaders to discuss what it takes to implement a world class customer experience journey. In the dynamic world of customer experience, businesses have embraced digital transformations and emerging technologies. This conference offers a unique platform for professionals to collaborate and share insights on navigating the challenges and successes of the past year. Through interactive sessions, attendees will explore innovative strategies in customer care, fostering a community of forward-thinking professionals dedicated to delivering exceptional customer experiences in today’s evolving landscape.
Speakers
2024 Speakers
Michael Dominish
Head of Customer Experience, McDonalds
Stevie-Ann Dovico
Executive Digital Technology – Customer & Colleague, NAB
Krista Wright
Director – Customer Engagement & Loyalty, The Iconic
Joana Feiteira
GM Customer Experience & Communications, Transdev Sydney Ferries
Gab Juel
Director – Customer Experience Operations, Domain
Ben Coughlin
Chief Customer Operations Officer, Webjet
Emma Stapleton
Head of Customer Support, MECCA
Rohit Lakhotia
General Manager – Customer & Channel AI, Telstra
Sponsors & Partners
2024 Partners
• Humint Labs
• Nice
• Material Plus
• ProbeCX
• Resonate Solutions
• Optimizely
• The Lumery
• Liferay
• Freshworks