Customer Insight & Analytics Exchange 2018 | International Quality & Productivity Center | 24 January 2018 | London Heathrow Marriott Hotel, Bath Rd, Harlington, Hayes UB3 5AN, London, UK

Why Exchange?

An Exchange is made up of innovative learning and networking opportunities that keep even the most senior business leaders engaged. The Exchange is an intimate environment that creates connections which become long-term partnerships. You will experience inspiring keynote addresses, in-depth case studies, structured networking and interactive discussion groups (our signature Think Tanks and BrainWeaves). The consultative one-to-one business meetings between attendees and solution providers are carefully scheduled throughout the Exchange to meet your specific business needs.

EXCLUSIVE
Access to an Exchange is not available to all. Exchange delegates are handpicked based on their ability to contribute at a strategic level, creating the ideal environment for idea generation. The CIA Exchange is capped at 70 creating the optimal value of your time, peers, business meetings, and speaker events. As the saying goes, it’s lonely at the top, but rest assured, you’re in good hands.

STRATEGIC
A true peer-to-peer environment means that the executives taking the stage and those in attendance are of the same seniority level. The Customer Insight & Analytics Exchange brings together a unique group of the most active customer insight & analytics executives in the world today as they not only work to execute today’s plan but also develop the strategy for tomorrow.

BUSINESS-ORIENTED
A true peer-to-peer environment that sparks inspiration from Keynote Sessions, BrainWeaves, MasterClasses, and 1:1 Business Meetings as you make connections with most innovative and cutting edge executives and solution providers in the industry today.

2018 Speakers

Orlando Machado
Global Director of Customer Analytics & Data Science, Aviva

Seanpaul Walsh
Global Head of Insights, Merlin Entertainments

John Belchamber
Global Head of Business Intelligence, Telefόnica Digital

Nicholas Creagh
Data & Analytics Director, TES Global

Dr Marima Maja Brkic
Deputy Director - Head of Behavioural & Customer Insights, Her Majesty's Revenue & Customs

Tony Mooney
Former Managing Director - Insight & Decision Science, Sky

Nicolas Lenoir
Global Head of Customer Insight & Strategic Projects, Belron

Begoña Fafian
Knowledge & Insights Director, Coca Cola

Abed Ajraou
Data & Insights Director, First Utility

Anna-Sterre Mees
Sr. Global Consumer & Market Intelligence Manager, Philips

Roger Pearson
Strategic Programme Director - Business Intelligence, Smith & Nephew

Bryan Gumm
Head of Analytics, Photobox

Hassan Naeem
Head of Data Analytics, Danfoss

Stuart Bluck
Research & Insight Director, Auto Trader UK

Alastair Moore
Head of Innovation and Entrepreneurship/Strategic Programme Director - Business Analytic, University College of London

Jen Brown
Director of Marketing - EMEA, Tealium

Anna Chuter
Head of Research, Belron

Nick Milne
Head of Insight, Samsung

Marta Plachta
Global Manager Digital Data – Data Strategy & Governance, Adidas

Jose Sanchez Loureda
VP - Global Head of Data Science & Analytics, Carlson Wagonlit Travel

Britta Barnet
Head of Interaction Analytics and Operations Assurance, Sky

Matt Dodd
Managing Partner, Head of Analytics, Kantar Millward Brown

Paul Beyer
Global VP - Interaction Analytics, Genesys

2018 Sponsors

SILVER PLUS:
• Domo
• Genesys
• Tealium

SILVER:
• Dataiku
• GBG Plc
• Kantar
• KPMG
• Maritz
• Merkle Aquila
• Verint

BRONZE:
• Datameer
• Ekimetrics
• Neuro Insight

THINK TANK:
• EPIC Conjoint