Venue
InterContinental Boston, an IHG Hotel
InterContinental Boston, an IHG Hotel, 510 Atlantic Ave, Boston, MA 02210, USA

What is Qwoted?

Qwoted is a free expert network: we help reporters connect with experts & we help those same experts build relationships with top reporters.

Event Date Tue Oct 17 EDT (about 1 year ago)
Location InterContinental Boston, an IHG Hotel
510 Atlantic Ave, Boston, MA 02210, USA
Region Americas
Details

You can upskill and learn from the very best-in-class as they showcase innovative strategies & solutions.

Join leaders from the world's largest organisations and most innovative startups for two days of non-stop relationship building, knowledge sharing & function elevating.

You'll leave with proven, actionable insights, a support network of peers & mentors, and an updated CS tech stack to make your team truly indispensable.

Why attend?
Two days. Expert speakers. Unmissable content. Inspiring content created and delivered by pioneering customer success champions.

Who should attend?
Whether you're a customer success rookie or a vet, we've got you covered.

Starting out:
• New to the game? Kickstart your career and wow the boss by taking incredible customer success intel from the pros back to your own desk.

Leveling up:
• Fancy a promotion? Connections you can make at Customer Success Festival open doors that your skills alone cannot. Learn exactly what it takes to get promoted, expand your network, and reach that next stage.

Bossing it:
• Leading the CS charge? Share ideas, get feedback, and solve common problems with the senior CSMs that understand your current challenges.

Speakers

2023 Speakers

Josh Buckley
Director Customer Success, Digital, VMware

Harris Clarke
Chief Operating Officer, GUIDEcx

Tisa Sinclair
Director Social Response, AARP

Gaston Kelly
Global Head of Customer Success & Operations, Uber Transit, Uber

Corinne Goldberg
Customer Success Team Lead, Google, Google

Matthew Kaplon
Director of Enterprise Client Success | Logistics and Top Accounts, Indeed

Christina Parra
Senior Manager, Head of Core Segment Customer Success, LinkedIn

Santosh Kumar Sahoo
Regional Vice President Customer Success, MuleSoft

Shane Ketterman
Enterprise Customer Success Manager, SimpleTexting

Jess Galenski
Director of Customer Success, Apryse

Chad Horenfeldt
Customer Success Executive

Keren Corley
Director, Customer Success Digital Programs, Collibra

Kimberly Ayala
Manager of Customer Success, Akeneo

Sponsors & Partners

2023 Partners

FESTIVAL PARTNES:
• Vitally
• Loud Clear

SUPPORTING PARTNERS:
• Acara
• Customer Succes Collective

SERIES PARTNER:
• Guide