Customer Technology World 2020 | KuppingerCole | 20 October 2020 | VIRTUAL EVENT
Venue
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| Event Date |
Tue Oct 20 CEST - Thu Oct 22 CEST (about 4 years ago)
In your timezone (EST): Tue Oct 20 2:00am - Thu Oct 22 11:00am |
| Location | VIRTUAL EVENT |
| Region | EMEA |
Details
The Customer Technology World is a virtual event that is designed to deliver insights on how to create a customer-centric digital business strategy. Understanding your customer’s wishes and requirements and mapping them holistically with customer identity and access management (CIAM) is the key to a successful online business.
Get Insights On:
• Balancing User Experience & Security Through CIAM
• Creating Your Customer-Focused Business Strategy
• Improving your Customer Service Management
• Customer Authentication with Biometric- and Social Logins
• Marketing Automation Strategies to Serve Your Customer
• Building Trust with User-Powered Consent Management
• Improving Your User Experience with Behavioral Analytics
• A Holistic Picture of Customer Needs with the Right CRM
Top Reasons to Attend:
• Get advice from the top CIAM & Marketing thought leaders on how to create your customer-focused business
• Hear numerous best-practice presentations from enterprise decision-makers
• Increase your network and learn more about the most innovative products the market has to offer
• Learn how to build a customer-centric digital business strategy
• Great interactive Event platform with Live Stream, Virtual Expo Area, and face-to-face network opportunities
Speakers
2020 Speakers
Anne Bailey
Analyst, KuppingerCole
Dia Banerji
UK Ambassador, WiD
Genc Begolli
CIAM Group Program Manager, AUDI AG
Marisa Monteiro Borsboom
President, Humanity Of Things
Sharon Boyd
Chief Customer Officer, MKL Innovation
Karyn Bright
Marketing & Communications Lead, WiD
Lars Brodersen
Technical CRM Product Owner, tesa SE
Yunus Emrah Bulut
Researcher, Karlsruhe Institute of Technology (KIT)
Melissa Carvalho
Vice President, Identity and Access Management, Royal Bank of Canada (RBC)
Kay Chopard Cohen
USA Ambassador, WiD
Balraj Dhillon
Director of Engagement & Delivery, Simeio Solutions
Katryna Dow
Founder & CEO, Meeco
Colette D’Alessandro
Co-Founder, WiD
George Fletcher
Identity Standards Architect, Verizon Media Group
Erwan Gaultier
Board Member and Investor, SkewerLab
Rolf Hausammann
Head of Identity and Access Management, Swisscom
Esther Hoeksema-Westra
Netherlands Ambassador, WiD
Chanda Jackson
Canadian Co-Lead, WiD / Sr. Manager, IAM Planning, Royal Bank of Canada (RBC)
Diane Joyce
Executive Team, WiD
Berthold Kerl
CEO, KuppingerCole
Dr. Karsten Kinast
Fellow Analyst, KuppingerCole
Martin Kuppinger
Principal Analyst, KuppingerCole
Nicole Landry
Canadian Co-Leads, WiD / Director IAM Business Systems Analysis, Royal Bank of Canada (RBC)
Dr. Torsten Lodderstedt
CTO, YES.com AG
Martijn Loderus
Worldwide CIAM Services Leader, IBM Security
Dr. Louise Maynard-Atem
Research Lead, WiD
Dr. Olaf Reinhold
Board Member, Social CRM Research Center e.V.
Matthias Reinwarth
Lead Advisor & Senior Analyst, KuppingerCole
Dinçer Sidar
Customer Journey Expert, ING Wholesale Banking
John Tolbert
Lead Analyst, KuppingerCole
Zacharias Voulgaris
CTO, Data Science Partnership Ltd
Chad Wollen
Co-Founder, PEA
Lauren Zuber
Event Manager, KuppingerCole
Sponsors & Partners
2020 Sponsors
GOLD SPONSORS:
• Akamai
• AuthO
ASSOCIATION SPONSOR:
• WOMEN IN IDENTITY