Venue
TBA
TBA, Miami, Florida, Usa

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Qwoted is a free expert network: we help reporters connect with experts & we help those same experts build relationships with top reporters.

Event Date Thu Oct 12 EDT - Fri Oct 13 EDT (over 1 year ago)
Location TBA
Miami, Florida, Usa
Region Americas
Details

Experience has never held a more pivotal role in healthcare. The pandemic acted as a catalyst for accelerated digital transformation as well as an overdue review of how we care for our caregivers. Positive patient and employee experiences can have a monumental impact on the reputation, revenue growth and loyalty of a brand. Most importantly, positive experiences equate to better care, and better health outcomes, for everyone.

The CX Healthcare Exchange expert speaker faculty features a collection of inspiring experience leaders from top healthcare providers and payers. During this unparalleled and immersive two-day experience, attendees will hear personal perspectives and practical solutions to unlock business value and transform customer engagements.

Speakers

2023 Speakers

Jason Dupuis
Chief Experience Officer, PM Pediatrics

Lisa Gutierrez
Chief People Officer, Fast Pace Health

Christina Musser
Senior Director Virtual Care (Telehealth) & Patient Experience, St. Luke's University Health Network

Tripp Welch
Vice Chair, Quality, Mayo Clinic

Lara Burnside
Chief Patient Experience Officer, JPS Health Network

Darlene Tad-y
Vice President of Clinical Affairs, Colorado Hospital Association

Chris Carlson
SVP Innovation, United Health Group

Leza Holston
Director Customer Care & Contact Center Operations, StateServ

Martin Lange
Executive Director, Kidney Care Experience, CVS Health

Jennifer Bloomfield
System Director, Consumer Experience, Memorial Hermann Health System

Mendy Goonan
Chief Experience Officer, Central Maine Healthcare

Marisa Schwartz
Senior Regional Medical Director, St. Luke's University Health Network

David Weisman
Chief Experience Officer, NYC Health + Hospitals

Nina Rojas
Head of Operational Customer Experience, Bupa

Mignon Early
VP Diversity, Equity and Inclusion, Fresenius Medical Care

Vanessa Catania
Director of Consumer Experience, Northern Arizona Healthcare

Kevin Tulipana
President, CEO, Cancer Treatment Centers of America