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Event Date | Thu Oct 12 EDT - Fri Oct 13 EDT (over 1 year ago) |
Location |
TBA
Miami, Florida, Usa |
Region | Americas |
Experience has never held a more pivotal role in healthcare. The pandemic acted as a catalyst for accelerated digital transformation as well as an overdue review of how we care for our caregivers. Positive patient and employee experiences can have a monumental impact on the reputation, revenue growth and loyalty of a brand. Most importantly, positive experiences equate to better care, and better health outcomes, for everyone.
The CX Healthcare Exchange expert speaker faculty features a collection of inspiring experience leaders from top healthcare providers and payers. During this unparalleled and immersive two-day experience, attendees will hear personal perspectives and practical solutions to unlock business value and transform customer engagements.
2023 Speakers
Jason Dupuis
Chief Experience Officer, PM Pediatrics
Lisa Gutierrez
Chief People Officer, Fast Pace Health
Christina Musser
Senior Director Virtual Care (Telehealth) & Patient Experience, St. Luke's University Health Network
Tripp Welch
Vice Chair, Quality, Mayo Clinic
Lara Burnside
Chief Patient Experience Officer, JPS Health Network
Darlene Tad-y
Vice President of Clinical Affairs, Colorado Hospital Association
Chris Carlson
SVP Innovation, United Health Group
Leza Holston
Director Customer Care & Contact Center Operations, StateServ
Martin Lange
Executive Director, Kidney Care Experience, CVS Health
Jennifer Bloomfield
System Director, Consumer Experience, Memorial Hermann Health System
Mendy Goonan
Chief Experience Officer, Central Maine Healthcare
Marisa Schwartz
Senior Regional Medical Director, St. Luke's University Health Network
David Weisman
Chief Experience Officer, NYC Health + Hospitals
Nina Rojas
Head of Operational Customer Experience, Bupa
Mignon Early
VP Diversity, Equity and Inclusion, Fresenius Medical Care
Vanessa Catania
Director of Consumer Experience, Northern Arizona Healthcare
Kevin Tulipana
President, CEO, Cancer Treatment Centers of America