CX Innovation Digital Summit: Driving Transformation for The Customer Experience 2023 | GDS Group | 25 September 2023 | Online, North America

2020 introduced several challenges into the sector, with a sharp rise in e-commerce and retailers having to rethink their strategies. Organizations need to constantly differentiate themselves and their product offerings

Sense check your approach with likeminded industry experts, sharing insight on business-critical challenges and disruptive technology and drive your industry forward collaboratively.

Why you should attend
• Connect with 70+ senior leaders for a curated agenda focused on tackling your current business critical challenges and driving industry forward. Our summits are designed to help you.
• New connections
Build new connections with likeminded senior leaders
• Business trends
Stay current with emerging business trends
• Key takeaways
Downloadable and actionable takeaways
• New partnerships
Accelerate key projects through meaningful new partnerships
• Insights
De-risk new projects by gaining a broad range of insights
• New technologies
Understand the impact new technology can make

2023 Speakers

Jay Hollister
Director, Customer Success, Menulife

Rence Wintrout
VP eCommerce & Digital Growth, Sysco

Renee Gibson
Director Customer Journeys - Consumer Tax, H&R Block

Brian Timmery
Chief Technology Officer, Zions Bank

Vjay Hanumolu
Vice President of Digital Expericence, Adoption & Transformation

Todd Unger
Chief Experience Officer, AMA

Joe Mueller
Vice President Industry & Customer Development, Kellogg's

Amit Nanavati
Vice President - CX & Delivery COO, Northwestern Mutual

Rebecca Wooters
Chief Digital Officer, Signet Jewellers

Vivek Rastogi
Global Director Ecommerce, Colgate-Palmolive

Melinda Keith
Senior Director, Customer Support, Hunter Douglas

Kevin Counihan
President, Ambetter Health, Centene Corporation

2023 Sponsors

• IBM
• Jabra GN
• Stonly
• Zoom
• Sprinklr
• Servicenow
• Tallwave
• Koreai
• NeuroID
• Interactions