Venue
Hilton London Syon Park
Hilton London Syon Park, Park Rd, Isleworth TW8 8JF, UK

What is Qwoted?

Qwoted is a free expert network: we help reporters connect with experts & we help those same experts build relationships with top reporters.

Event Date Wed Apr 26 BST - Thu Apr 27 BST (over 1 year ago)
In your timezone (EST): Tue Apr 25 7:00pm - Wed Apr 26 7:00pm
Location Hilton London Syon Park
Park Rd, Isleworth TW8 8JF, UK
Region EMEA
Details

will look to the future to examine the intersection between these converging industries, and how they can collaborate and learn from one another to provide effective and sustainable CX strategies. We are thrilled to be expanding the Exchange this year to include these innovative industries of technology and media alongside our telecoms community.

There's more! We are excited to share with you the return of the #CXTMT Awards! The awards will provide the perfect opportunity to celebrate your own achievements and those of your peers. We can’t wait to come together to honour the continuing advancements within the industry and the individuals who work tirelessly to champion the voice of the customer.

speakers will be announced soon! Stay tuned to see which innovative thought-leaders will be joining us for another exciting year across the Telecoms, Media & Tech space.

Speakers

2023 Speakers

Burcu Begic
Director of Customer Services / Experience, A1 Slovenia

Nicholas Browne
Enterprise Contact Centre Sales Lead, Atos

Melissa Zalbeigi
Director of Customer Service, Betsson Group

Mark Billingham
Managing Director, Capita Experience

Saurabh Khatri
Group Product Manager, Deliveroo

Karolina Baszarkiewicz
Chief Customer Officer, Elisa

Paul O'Carroll
Telco & Media Lead, UKI, Forgerock

Abi Pearl
Member Innovation Director, Giffgaff

Grigor Kotzev
Director of International Business Value Consulting, Khoros

Lou Duponchel
Director, Digital Transformation & Customer Experience, Orange Polska

Bakyt Aidaralieva
Head of Player Experience, Formerly at Rovio Entertainment

Silvia Gallo
Director of Player Experience, Scopely

Nima Baniamer
Senior Product Owner, Sky

Olly Perrins
Head of TV Services, Sky

Ashling Williamson
Head of Service Experience, Three Ireland

David Hicks
Founder & CEO, Tribecx

Begüm Saraçoğlu
Head of Digital Experience, Türk Telekom

Tomaž Kampuš
Group CSO & CXO, United Group

Jaakko Lempinen
Head of Customer Experience, YLE

Sponsors & Partners

2023 Sponsors

SILVER PLUS MAINSTAGE:
• Capita
• ForgeRock

SILVER PLUS PANEL:
• Khoros

SILVER SPONSORS:
• solvatio
• Kore.ai
• Medallia