CXFS Connect 2023 | Worldwide Business Research (WBR) | 5 December 2023 | Marriott Hilton Head Resort & Spa, One Hotel Circle, Hilton Head Island, SC 29928, USA

Why you should attend:
• From the luxurious venue, the carefully selected attendees, the solutions selected to meet your individual needs, to the opportunity to customize your own program, this is an experience you simply don't get anywhere else. Our mission is to make your life easier.
• Build your own, personal agenda: Even before you arrive, you'll know who you'll be having in-depth discussions with, hearing from, what meetings you'll have.
• Visionaries step this way: Keynote presentations are carefully crafted so you're learning from the best.
• Choose sessions that inspire your passion: Pick from various roundtables aimed to drum up brainstorms, and panel debates designed to inspire controversy.
• A unique atmosphere: The exclusivity of the attendees and intimacy of the event ensures you spend time building connections to advance your career.
• Customized solutions: As part of the registration process, you'll share your technology investment priorities.
• Network, get inspired, and have fun doing it: Let's give you some evening fun at our dinner and drinks receptions. This is by far the best time to network informally over a couple of drinks.

2023 Speakers

Ashley Nagle Eknaian
Chief Digital Officer, Eastern Bank

Mirella Reznic
EVP / Chief Strategy Officer, Valley Strong Credit Union

George (G.A.) Pivik
Managing Director, Head of Client Experience, JP Morgan Chase & Co.

Vamsi Rao
Executive Director, JPMorgan Chase & Co.

Samantha Brightling
Director and Head Marketing, Customer Journey Mgmt, Scotiabank

Tyler Craft
SVP, Director of Transformation for Fintech and Emerging Technologies, First Horizon Bank

Jason Makowski
SVP, Director of Customer Experience, Associated Bank

Courtney O'Regan
SVP, Director of Marketing, Middlesex Bank

Elena Reinert
VP, Director, Self-Service Client Experience, Individual Investors, T. Rowe Price

Jill Moser
SVP Global Loyalty Offers, Mastercard

Ogor Chukudebelu
SVP Head Customer Inclusion, Fidelity Investments

Marc Butterfield
Sr. Vice President, Digital & Payment Solutions, First National Bank of Omaha

Benjamin Jack
VP Global Product Management – Loyalty Rewards, Mastercard

Fabiola Corvera-Stimeling
VP of Client Experience, Northwestern Mutual

Katie Hanson
GM, Connected Digital Experience, Best Egg

Alex DeJesus
VP Member Experience, Addition Financial

Rushikesh Kulkarni
Director of Customer Experience, Blue Cross Blue Shield of Michigan

John Proaño
Director Customer Engagement & Omni-channel Marketing, Prudential Financial

Kelly Wagner-Grull
Director Member Experience, Innovation & Digital Services, Credit Union of Colorado

Changsu Lee
CEO and Founder, Allganize, Inc.

Ted Fortezzo
Director of Strategic CX Accounts, CSG

Danielle Pike
Sales Director, CSG

Parker Hill
CTO, Knowbl

Richard Bishop
VP Sales, Precisely

Michael Stineman
EVP of Growth, Modus

Chris Sommerfeld
Head of Digital Product Strategy & Design, Deloitte Digital

Devin Poole
Senior Product Marketing Manager, Coveo

Keith Darter
VP, Global Expansion, Glassbox

Gregory Ng
CEO, Brooks Bell

Sean Albertson
Founder & CXO, CX4ROCKS

Danitza Johnson
RVP Sales US West, Canada & LATAM, FICX

2023 Sponsors

• Allganize
• Brooks Bell
• Celebrus
• Concentrix + Webhelp
• Coveo
• Creatio
• CSG
• DAC
• Deloitte Digital
• Extole
• Glassbox
• Knowbl
• LemonadeLXP
• Medallia
• Modus
• Mosaicx
• Precisely
• Soci