CXFS Connect 2024 | Worldwide Business Research (WBR) | 5 December 2024 | TBA

Join your peers in this intimate, invitation-only gathering to address the CX challenges of tomorrow. Gain insights into strategic initiatives including streamlining CX operations, propelling digital evolution, and implementing Generative AI. Engage in profound dialogues and forge meaningful connections in this beautiful resort setting.

Over the course of three days, you'll meet CX leaders from North America's top banks, credit unions, wealth management firms, and insurance companies. Moreover, you'll have the opportunity to engage with solution providers whose offerings align with your specific needs. Leave with new ideas to take back to your company along with calls to action.

2023 Past Speakers

Ashley Nagle Eknaian
Chief Digital Officer, Eastern Bank

Mirella Reznic
Chief Strategy Officer, Valley Strong Credit Union

George (G.A) Pivik
Managing Director, Global Client Experience, JPMorgan Chase & Co.

Vamsi Rao
Executive Director, JPMorgan Chase & Co.

Fabiola Corvera-Stimeling
VP of Client Experience, Northwestern Mutual

Samantha Brightling
Director and Head Marketing, Customer Journey Mgmt, Scotiabank

Tyler Craft
SVP, Head of VirtualBank & Fintech, First Horizon Bank

Jason Makowski
SVP, Director of Customer Experience, Associated Bank

Courtney O’Regan
SVP, Director of Marketing, Middlesex Bank

Elena Reinert
VP, Director, Self-Service Client Experience, Individual Investors, T. Rowe Price

Jill Moser
SVP Global Loyalty Offers, Mastercard

Ogor Chukudebelu
SVP Head Customer Inclusion, Fidelity Investments