Digital Event

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Event Date Wed Oct 5 UTC - Thu Oct 6 UTC (in 10 months)
In your timezone (EST): Wed Oct 5 4:00am - Thu Oct 6 1:00pm
Location Digital Event
Region All

A Digital Event, Delivered Better!

Do you see customer experience as a top priority for your business in 2022? Are you looking to take the next steps in your CX journey and continue to push for service excellence?

You want the latest industry insight, from experienced experts, delivered in a way that works best for your busy schedule.

Now in its 2nd year, CXFS Summit provides updates, insight and inspiration for the next steps in your customer experience journey.

The way customers search, engage, purchase, and seek support has seen rapid shifts which have major implications for all in Financial Services.

We’ll discuss the current trends, developments, opportunities and the future of CX, referencing real-world examples and best practice strategies.

Sessions are fast paced and fun - not your tired, PPT focused webinar!


2022 Speakers

Tanvi Gupta
Head Of Business Management Customer, Barclays

Michael Sherwood
Head Of Customer Experience, Atom Bank

Stephanie Pelsmakers
Customer Experience Lead, ING

Nigel Verdon
Ceo & Co-founder, Railsbank

Niall Corrigan
Head Of Digital And CX, EY Financial Services

Ezgi Biber
Head Of Digital Insights, Nordea

Ankur Dalal
Customer Experience Leader And Principle Architect, ABN Amro Bank

Guillaume Dretz
Head Of Customer Experience, Vybecard

Sponsors & Partners

2022 Sponsors

• Xerox
• Riverbed
• Snowflakes
• Modulr
• Quantum Metric
• Microsoft
• Zendesk