Cyara Xchange 2025 | Cyara | 2 April 2025 | W Austin, 200 Lavaca St, Austin, TX 78701, USA

Why Attend?
This is the only industry event focused solely on customer experience assurance, where you’ll come together with peers and industry experts, as well as Cyara leaders and product teams, to network, collaborate, and gain new strategies to help you achieve this year’s CX objectives and elevate key contact center performance metrics.

This event is the destination for CX leaders looking to empower their teams to:
• Design and deliver flawless conversational AI and IVR performance, for better customer experiences across every channel
• Accelerate functional, regression, and performance testing with automation, as well as expand the depth and breadth of your test coverage
• Achieve end-to-end testing and monitoring in a CCaaS or premise environment
• Reduce risk by ensuring proper governance and compliance
• Address real-time agent voice quality and environment issues without taxing your IT teams

What You Can Expect?
• A full day of intensive knowledge-sharing, interactive breakout sessions, expert-led demos, best practices, success stories, and valuable networking.
• Direct access to Cyara product teams and executives, for exclusive insights into our product roadmap and upcoming feature releases.
• Earn your Certification by adding-on the Certification Workshops during registration! This exclusive opportunity is offered by the Cyara Academy, and gives ticket-holders access to a full day of focused sessions on Cyara’s Core Products and Botium.
• Expert insights into today’s most top-of-mind questions about leveraging conversational AI technology, including how businesses can responsibly implement chatbots, how to protect your organization and your customers’ data through conversational AI security and compliance testing, how to maintain momentum in development as technology continues to evolve, and more.
• Fireside chats with leaders of global brands to hear how they leveraged Cyara solutions to overcome obstacles with their CX testing, conversational AI performance, remote agent monitoring, and more.
• Tangible next steps to take toward meeting your customer experience KPIs and improving key contact center performance metrics.