Deloitte Shared Services Conference 2024 | Deloitte | 7 October 2024 | Amsterdam RAI, Europaplein 24, 1078 GZ Amsterdam, Netherlands

Following the success of last year's conference, where we spent three spectacular days exploring the themes of imagination, innovation, and impact, we are delighted to announce our 2024 Conference!

This year’s conference will showcase the power of possibility in GBS; how it is the key to unlocking enterprise resilience and accelerated growth. As businesses navigate the challenging market, they'll depend on the gold standard expertise, and cutting-edge, innovative solutions of their GBS organisations to keep them ahead of the curve and drive the sustained operational excellence required. It’s time to embrace the transformative power of GBS!

Conference themes:

Getting to Gold:
• Explore how leading organisations continue to drive business outcomes by harnessing next generation capabilities and hybrid service delivery models

Expanding Elite Experience:
• Unlock the key to delivering seamless services by utilising cutting-edge technology that prioritises the customer experience

Purpose & Planet:
• Engage with organisations who have driven long-term impact and employee commitment through fostering a purpose-driven culture

Growing GenAI Capabilities:
• Hear from industry trailblazers who are equipping their organisations to embrace the transformative power of Generative AI within their GBS

Steadfast Success:
• Gain insights from organisations who continue to demonstrate resilience, proving GBS remains the dependable core, delivering organisational growth whilst balancing competing organisational wide priorities

2024 Speakers

Candice Sieg
Conference Chair - Partner, UK GBS and Outsourcing Advisory Lead, Deloitte

Dorthe Harding Keilberg
Country Host - Partner, EMEA GBS and Outsourcing Advisory Lead

Gary Adey
Chief Executive Officer, Vodafone Shared Operations

Laurent Arnaudo
Senior Vice President, Global Finance Services, Sodexo

Helen Barratt
Partner, Deloitte Central Business Services

Yulia Dankova
CFO, Metinvest Group

Deborah Kops
Principal, Sourcing Change

Sundeep Singh
Group Officer - Global Business Service, BHP

Phil Priest
Head of GBS, Rolls-Royce

Ian Stewart
Chief Economist UK and Partner, Deloitte

Oksana Zaremba
Head of Metinvest Business Service (MBS), Metinvest Group

Kata Barariu
Head of Shared Services, Coca-Cola Hellenic

Simeon Denchev
Senior Data Manager, Coca-Cola Hellenic

Barbara Huber
Head, Allianz Services Romania

Laura Grootenboer
Head of Engagement, Sustainability Transformation, Deloitte NSE

Pedro Lopez
Global Head, Sandoz Competency Centres

Kate Parrett
Global End-to-End HR Director, Mars Global Services (MGS)

Caroline Roberts-Green
Vice President of HR Business Partners for Mars Global Services (MGS)

2024 Sponsors

GOLD SPONSORS:
• Basware
• Deloitte
• ServiceNow

SILVER SPONSORS:
• BlackLine
• Celonis
• Datamatics
• Deel
• Deloitte Legal
• HighRadius

BRONZE SPONSORS:
• AICEP
• BPESA
• Cognizant
• Deloitte FinLearn
• InvestPorto
• LiveRiga
• Serrala
• SoftCo
• Transparent
• Workday
• Xelix