Digital Claims 2023 | The Insurance Network | 24 April 2023 | Etc. Fenchurch Street, London, 8 Fenchurch Pl, London EC3M 4PB, UK
Venue
Etc. Fenchurch Street, London
Etc. Fenchurch Street, London, 8 Fenchurch Pl, London EC3M 4PB, UK
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| Event Date |
Tue Apr 25 BST (over 1 year ago)
In your timezone (EST): Mon Apr 24 7:00pm - Mon Apr 24 7:00pm |
| Location |
Etc. Fenchurch Street, London
8 Fenchurch Pl, London EC3M 4PB, UK |
| Region | EMEA |
Details
This event will focus on how you transform claims to deliver its strategic value to your organisation both now and in the future, how you leverage automation and AI to deliver a better customer (and user) experience and explore the opportunities to innovate presented by data & analytics.
Topics to be covered:
• Building a digitally enabled, customer-centric claims experience
• Transforming claims operations to achieve efficiencies and improve the claim journey
• The role of claims in delivering on ESG and the impact of new insurance business models
• Achieving the right blend between human and digital interactions
Speakers
2023 Speakers
Kelly Ward
CEO & Country Manager, AXA Partners UK
Graham Gibson
Chief Claims Officer, Allianz
Melanie Kill
Director of Claims Transformation, AXA Insurance plc
Thomas Simpson
Head of Technical Claims, NFU Mutual
Steve Cross
Group Head of Claims, Markerstudy Insurance Services
Dan Fiehn
Managing Director, Carrot Connect
Natasha O'Kane
Head of Digital Strategy and Innovation, Unum Ltd
James Russell
Head of Claims Transformation, Esure
Alex Romanenko
AI and Data Strategy Lead, Esure
Tim Purcell
Commercial and Claims Strategy Director, AXA Commercial Insurance PLC
Tim Yorke
Group Transformation Director, Benefact Group
Ingrid Woodward
Head of Claims Excellence, Formerly of CNA Hardy
Helen Rodway
Head of Change, GI Transformation, Aviva Plc
Liz Ryan
Head of Claims Performance and Insights, Zurich Insurance
William Quibell
Head of Supply Chain and Loss Adjusting Services, Admiral
Andy Stevenson
Managing Director, Port Hill Consulting
Eddie Longworth
Founder and Director, JEL Consulting
Andrew Morrish
Founder and Director, Mackintosh Advisory
Liz Latter
Chief Executive Officer, Qlaims
Lee Dainty
Commercial Claims Director, RSA Insurance Group
Melanie Kill
Director of Claims Transformation, AXA Insurance Plc
David Williams
Industry Expert
Sponsors & Partners
2023 Sponsors
SESSION SPONSORS:
• RDT
• VTT Sollers
• Omnius
EXHIBITORS:
• Precisely
• ACINI
• SS&C - Blueprism