Digital Customer Experience 2024 | World Class Business Leaders | 5 June 2024 | Steigenberger Hotel Bad Homburg, Kaiser-Friedrich-Promenade 69-75, 61348 Bad Homburg vor der Höhe, Germany

As a registered attendee, you will have access to the event's online Think Tank, where you can see the profiles and business priorities of other attendees. Use this to network and collaborate with the right contacts who will enrich your network. The Think Tank also contains the conference documentation.

2024 Speakers

Cyrill Luchsinger
Initiator and moderator CX Community, Germany - Switzerland - Austria, World Class Business Leaders Institute

Dr. Christoph Esslinger
Founder & Managing Director, VUI.agency, Germany

Björn Radde
Vice President Digital Marketing & Innovation, T-Systems International, Germany

Matthias Weber
Product Owner / Expert CRM Solutions, DHL Group, Germany

Niels Klamma
Head of Marketing Lexus, Toyota - Lexus, Germany

Stefan Scholle
CEO & CMO, roastmarket, Germany

Boris Brevern
Managing Partner, BORIS Consulting, Germany

Stefan Wolk
Director eCommerce, Fielmann Group, Germany

Wiebke Müller
Enterprise Account Executive, Parloa, Germany

Fabian Lenz
Head of User Experience, HUK-Coburg, Germany

Violeta El-Wafi
Product Owner - IT Data Analytics & Conversational AI, ams OSRAM Group, Germany

Ludwig Schirmer
Head Of Digital Unit, Develey Mustard & Delicatessen, Germany

Michael Steel
Town Clerk, City Administration Kreuzlingen, Switzerland

Sarah Dittmann
Head of Marketing, ADAC Camping, Germany

Pierre Hartmann
Head of Customer Sales & Service, s. Oliver Group, Germany

Vanessa Hindinger
Senior Customer Experience & Adoption Manager, EnBW mobility, Germany

Patrizia Ledermann-Gerosa
Enterprise Support Specialist & Admin Assistant, Nespresso, Germany

Patricia Schaller
Teamlead Social Media & Influencer Management, Outletcity, Germany

Michael Gottscheck
User Experience Design Specialist, Boeing, Germany

Torsten Lemser
In-house SEO expert and product owner, ING-DiBa, Germany

Khalil Bawar
Head of Business Development, PostFinance, Switzerland

Benno Schindler
Tribe Lead Conversational AI, Alliance, Germany

Marlies Tusch
COO, Evergreen Media AR, Austria

Maximilian Vogel
Co-Founder & CEO, Big Picture, Germany

Giuseppe Fiordispina
Marketing Director CUPRA / SEAT Germany, SEAT Germany, Germany

Philipp Niemeyer
Head of Platform & App, EintrachtTech, Germany

Barbara Kastlunger
Professor for Digital Consumer Behavior & Insights - Vice President for Research, Digital Business University of Applied Science, Germany/Austria

Alexander Kuhl
Head of Digital Customer Experience & Excellence, DAW, Germany

Julia Pfeiffenberger
Team Lead Service Management, Domino's Pizza, Germany

Christian Wittrock
Lead Team Manager Data Science, DKV Mobility, Germany

Felix Wrobel
Account Manager Voice & Conversation, ERGO, Germany

Manan Voskanian
Managing Director, STYLIQUE, Germany

Melanie Schlegel
Head of Sales, Otto Group, Germany

Jessica Buonora
Senior Manager Digital Customer Experience, Samsung, Germany

Rolf Thomke
Head of Digital Distribution Europe, Singapore Airlines, Germany

2024 Partners

• BS Bucher+Suter Marketing
• Börse (www.marketing-boerse.de)
• Big Picture
• Parloa
• Boris Consulting GmbH
• Qoevergreen
• VUI Media Agency
• Covis (benova.eu)
• Liferay
• Comarch
• Contentsquare