Digital Government & CX Roadshow 2024 - Victoria | Public Sector Network | 15 October 2024 | TBA, Victoria, Australia
Venue
TBA
TBA, Victoria, Australia
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| Event Date |
Wed Oct 16 AEDT - Wed Oct 30 AEDT (about 2 months ago)
In your timezone (EST): Tue Oct 15 9:00am - Tue Oct 29 9:00am |
| Location |
TBA
Victoria, Australia |
| Region | APAC |
Details
The COVID-19 pandemic reshaped how Canadians work, shop, learn, and engage with the government. A digital transformation has taken center stage. Canadians now expect and require user-friendly digital options that are accessible and convenient. In response, the government of Canada is actively leveraging digital technologies to deliver enhanced programs and services. By embracing this transformation, the government aims to make interactions with the Government of Canada seamless and hassle-free for Canadians, meeting their needs and preferences in the digital era.
This event galvanizes senior government technology executives to explore and discuss how to advance the goal of improving citizen experiences with digital government services while ensuring that they are accessible, reliable, convenient, and secure.
Benefits of Attending:
• Examine the new digital era to deliver services to citizens at unprecedented speed and convenience
• Explore how to develop client-centric service delivery that citizens can access 24 hours a day, 7-days a week
• Build a data-enabled digital government to support service delivery and decision making
• Identify the digital CX strategies in government and emerging trends and future opportunities for successful digital transformation
Who Should Attend:
Chiefs, Directors, and Heads of..
• Information/Technology
• Corporate Services
• Citizen Experience & Services
• Digital Transformation
• Service Innovation
• Business Delivery
• Service Delivery
• Digital Experience
Discussing the Most Current Topics:
• Digital Citizen Experiences
• Omnichannel Engagement
• Cloud Migration
• Service Delivery
• IT Infrastructure
• Data Governance
• Digital Security
• Workforce Development
Speakers
2024 Speaker
Jillian Carruthers
Chief Information Security Officer & Executive Director, BC Public Service
Jane Albright
Chief Human Resources Officer, Financial Services Regulatory Authority of Ontario
Nancy Norris
Senior Director, ESG & Digital Trust, BC Ministry of Energy, Mines and Low Carbon Innovation
Keith Parker
Executive Lead, Service Modernization, Ministry of Citizens’ Services, BC Public Service
Daniel Darche
Executive Director, Technology Modernization and Strategic Projects, Ministry of Attorney General
Daniel Darche
Chief Information Officer, British Columbia Ministry of Emergency Management and Climate Readiness
Mark Wyse
Business Consulting Director, Fujitsu
Russel Lolacher
Product Director, DriveBC, BC Ministry of Transportation and Infrastructure
Sponsors & Partners
2024 Partners
EVENT PARTNERS:
• Nortal
• Highwaythree
• Aws
• Adobe
• Google Cloud
• Telus Business
• Samsung
• Crawford Technologies
• Fable
• Genesys
• Code for Canada