Digital Retail Forum 2020 | IT News Africa | 29 January 2020 | Emperors Palace, Johannesburg, 64 Jones Rd, O.R. Tambo, Kempton Park, 1620, South Africa
Venue
Emperors Palace, Johannesburg
Emperors Palace, Johannesburg, 64 Jones Rd, O.R. Tambo, Kempton Park, 1620, South Africa
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| Event Date |
Wed Jan 29 SAST (about 5 years ago)
In your timezone (EST): Wed Jan 29 1:00am - Wed Jan 29 10:00am |
| Location |
Emperors Palace, Johannesburg
64 Jones Rd, O.R. Tambo, Kempton Park, 1620, South Africa |
| Region | EMEA |
Details
Harnessing Digital Technology for Next-Level Customer Centered Retailing.
The New Era of Digital Retail.
Optimize your retail strategy and position your organization for success.
The internet and customer expectations are forcing retailers to reassess the service they provide, not just in terms of convenience and pace, but engagement and enjoyability.
DRF 2020 will focus on how emerging technology trends will disrupt the sector. It will also delve into how to survive by harnessing new tech to improve both Customer Experience and Operational Efficiency.
Who Should Attend?
Drawing hundreds of Africa's retail and technology leaders together to learn and do business.
A variety of retail executives will visit DRF2020 looking for products and services that will help them increase productivity, reduce costs, attract more customers, improve customer experience, enhance security and sell more – whether they are small independent retailers or large retail groups.
Speakers
2020 Speakers
Jake Neethling
Marketing Integration Specialist, CHANEL South Africa
Laurian Venter
Director, OneDayOnly
Tanya Long
Chief Operating Officer, Argility Technology Group
Chike Igwegbe
Founder, Ooka.co.za
Firas Ahmad
Co-Founder, Group CEO, Sarafu and AzamPay Group Tanzania
Pieter Van Eyssen
Principal Solution Consultant, Genesys
Neil Rankin
Founder and the CEO, Predictive Insights
Simon Marland
Retail CIO, Nedbank
Dylan Piatti
Africa Strategist: Consumer Business Industry, Deloitte
Mark Young
CEO, MyBucks Southern Africa
Fiona Thorpe
E-Commerce Manager, Stanley Black & Decker, Inc.
Alastair Tempest
CEO, Ecommerce Forum Africa
Warrick Kernes
CEO, Insaka eCommerce Academy
Tilene Narainan
Head of Convenience Retailing, Sasol
Fred Beunink
Digital Customer Engagement Lead, MSD South Africa
Abe Wakama
CEO, IT News Africa
Sponsors & Partners
2020 Sponsors and Partners
GOLD SPONSOR:
• Genesys
SILVER SPONSOR:
• Argility
BRONZE SPONSOR:
• Predictive Insights
EXHIBITORS:
• Arch Retail Systems
• Azam Pesa
• Sarafu
MEDIA PARTNERS:
• Africa.com
• Shopping & Retail
• African Retail
STRATEGIC PARTNERS:
• Ecommerce Forum Africa
• Insaka
• Trade Intelligence