Digital Retail Summit NSW 2022 | Forefront Events | 24 May 2022 | Dockside, 2 Wheat Rd, Sydney NSW 2000, Australia

Like all industries, retail had to adapt quickly and switch to a fully digital approach overnight when the pandemic hit in 2020. As a result, customers now expect flexible shopping options that span in-store and online.

When developing a digital transformation strategy it is imperative that employees and customers are at the heart of the journey. Having the right technology could enable retailers to meet the new shopping habits of consumers in a way that bricks-and-mortar never could. The success of your business will depend on your ability to adapt business models and create shopping experiences that engage your customers both on and offline.

Who Attends?
• Heads of Digital
• Heads of Technology
• Heads of Customer Experience
• Heads of Retail
• Heads of Data & Analytics
• Heads of Marketing

Key Topics:
• How Covid-19 has impacted digital transformation across the retail sector
• Utilising data to truly understand your customers and drive change
• Disruption in your supply chain issues-responding quickly to customers
• Brand establishment & customer loyalty
• Keeping up with other industries

2022 Speakers

Prue Thomas
GM Marketing & Digital, Oroton

Kim Zorn
Global Performance Director, Princess Polly

Chris Nilsson
Customer Journey Leader, IKEA

Gabrielle Roux
Head of Retail, SHIEKE

Virginia Wheway
Vice President , Data and Analytics Koala

Melanie Novacan
Chief Marketing Officer, PetCulture

2022 Sponsors

• near
• Informatica
• Till
• GENESYS
• 4Mation
• Autho
• Partnerize
• Epsilon