Digital Transformation for Insurance 2017 | IQPC Finance | 5 December 2017 | Hotel Jen Tanglin Singapore, 1A Cuscaden Road Singapore 249716 Singapore

Strategic Digital Acceleration Enhancing Customer Experience & Operational Efficiency.

Consumers are driving digital transformation across all sectors and the insurance industry is no exception. In order to retain and gain market share, there is now an urgent push to appeal to the new generation of customers and making the transition from product-push to customer-centricity is essential. Disruptive start-ups are also challenging the traditional insurance model with the promise of customizable policies paired with superior customer interactions. Against this changing landscape, insurance companies can no longer afford to be complacent and must take the critical steps on digitizing their front and back-office operations to stay competitive and relevant.

Join Asia’s top insurers to explore practical next steps towards digital maturity and learn how to:
• drive insurance sales across existing and new, digital, channels of distribution.
• bring together a single customer view for better serve customers throughout their journey and capture new market opportunities.
• streamline operations to increase efficiency and productivity, and reduce costs.
• digitalize to match the evolving expectations of the digital customer.

Key Conference Themes:

• Accelerating Digital Transformation in the Age of Disruption
• Optimizing Omni-Channel Engagement & Interactions for Insurance
• Driving Customer-Centric Product Innovation & Partnerships with InsurTech
• Driving Customer-Centric Product Innovation & Partnerships with InsurTech
• Rethinking Insurance Distribution: Agency vs. Retail vs. Direct Sales
• Building a Future-Ready Workforce: Agents Empowerment & Up skilling Talent

Why Attend?
• Kick-start your journey towards digital maturity with a practical guide on front and back office transformation.
• Discover how Asia’s top insurers are making the successful transition from a product-push to a customer-centric business model.
• Evaluate the ROI of new technologies such as chatbots, robotic process automation, analytics and assess if they have a role in your. digital transformation strategy.
• Find out how to future-proof your organisation through innovation and strategic partnerships with InsurTech.
• Benchmark against leading innovative insurers to shape your digital transformation journey.

2017 Speakers:

Andries Smit
Managing Director Asia Digital, Aviva

Simon Johnson
Head of Claims, QBE Insurance

Sudesh Thevasenabathy
Head of Customer Experience, AXA Hong Kong

Na-il Han
Head of Finance Transformation, Allianz SE Singapore

Manisha Seewal
Head of Marketing, Tokio Marine Insurance Group

Jeanette Lim
Head of Development & Incentives, Agency, Chubb

Walter de Oude
CEO, Singapore Life

Valer Merenyi
Regional Director, Digital strategy and Solutions Asia, Ageas Insurance Company

Val Yap
CEO & Founder, PolicyPal

Tilo Sequeira
Regional Learning & Development Business Partner, AXA Asia Pacific Campus

Kartina Sury
Head, Knowledge Management, A Financial Institution, Indonesia

Claudio Caballero
Director of Product Innovation, IAG

Stephanie Myers
VP, Customer Strategy, Experience & Loyalty, Prudential Assurance Company Singapore

Jeffrey Chew
Head of Claims (Life & Non-Life), FWD Singapore

Lauren Liang
Head of Partnerships, MetLife Asia

Kevin Angelini
Head of Strategy, M&A and New Initiatives, Asia Pacific

Arvind Mathur
Chief Information Technology Officer, Prudential Assurance Company Singapore

Juliana Chua
Head of Digital Transformation, NTUC Income

Richard Turrin
AI Consultant & Innovation Advisor , Singapore Life

Marnix Zwart
Co-Founder, Chief Product Officer, GoBear

Sudhir Nain
CEO & Co-Founder, Bayzil

Agnes Hugot
Co-Founder, Fast Track Trade

Grace Fong
VP of Distribution, CXA Group

Philipp Kristian
Innovation Strategist & Author, The Trust Economy

Chean Yujun
Co-Founder, insbee

2017 Sponsor:
• Kryon Systems