Digital Transformation in Retail Banking 2019 | Arena International | 14 May 2019 | Sofitel London Heathrow Hotel, Terminal 5, London Heathrow Airport, TW6 2GD, UK

The European Banking Forum will be returning for its seventeenth year in May 2019. This event will seek to uphold its reputation as a forum which is distinctively designed for leaders to meet, engage and discuss the key issues affecting the retail banking industry in Europe.

The event brings together up to 200 leaders from across retail banking to discuss the biggest challenges currently facing their market, including digital transformation, changing consumer demands, the rise of Fintechs, and new technologies.

The forum is pleased to welcome a speaking faculty which is inclusive of senior representatives from a selection of the top banks across Europe. These industry leaders are equipped with a wide range of expertise to ensure each and every topic on the agenda is presented to its full potential. The topics set to be discussed touch on a wide variety of issues, delivered from unique perspectives.

2019’s event has been created to answer rather than just solely discuss the most pressing challenges arising from this new digital landscape. Therefore each session will equip delegates with practical examples of issues facing the market and how to overcome them through a series of case studies, panel debates, fireside chats and roundtable discussions.

This unique banking event enables senior executives from technology, Innovation, Business development and customer experience from the leading retail banks in Europe to evaluate and discuss solutions that will help increase customer acquisition and retention and improve operational efficiency.

Senior business heads and operation leaders with decision-making authority and responsibility from the leading retail banks in EMEA are personally invited to the forum.

2019 Speakers

Clive Bourke
President

Niall Buckley
Head of Digital Ecosystems, AIB

Kit Carson
Head of Banking and Fintech, GlobalData Financial

Peter Coleman
Head of Payments Operations, Natwest

Robert Fillmore
VP and GM of EMEA

David Geleyn
CTO

Sophie Guibaud
Managing Director Europe, Fidor

Olivier Guillaumond
Global Head of Fintechs, ING

Dominik Halter
Director of Risk Management

Pieter Jansen
CEO

Ian Larkin
CEO

Maurice Lisi
Head of Multichannel & Customer Experience, Intesa Sanpaolo

Alan Lockhart
Head of Applied Technologies, RBS

Dan Makoski
Chief Design Officer, Lloyds Banking Group

Tammy Martin
Omni Channel Director, Barclays

Brandon Mayo
Head of Innovation and Experimentation, Nordea

Rob Milligan
Head of Retail Insights, Customer Development & Innovation, Lloyds Banking Group

Lukasz Opoka
Head of Digital Banking Innovation and Development

Dave Palmer
Chief Product Owner, Nationwide

Maciej Partyka
Global Head of Customer Insights, Barclaycard

Pedro Pinto Coelho
Chairman & CEO

Emil Plagborg Moller
Lead Business Developer, Nordea

Hetal Popat
Programme Director and Head of Open Banking & PSD2, HSBC

Cedric Puel
Head of Data & Analytics, Retail Banking & Services, BNP Paribas

Peter Reynolds
Head of Global Banking

Julian Sawyer,
COO, Starling Bank

Andrew Vasko
Global Head of Service Strategy and Transformation

Gianluca Verrillo
Business Development & Strategic Partnerships, UniCredit

Mike Warriner
Digital CIO, HSBC

Christian Wolf
Head of Group Transformation, Raiffeisen Bank International AG

2019 Sponsors and Partners

PLATINUM PREMIUM SPONSOR:
• Automation Anywhere

PLATINUM SPONSOR:
• Transmit Security

GOLD SPONSORS:
• Arvato Financial Solutions
• Biocatch
• Daon
• Earnix
• ITC Infotech
• MeaWallet
• Scriptura Engage
• Sensibill
• Temenos
• VeriPark

SILVER PREMIUM:
• ebankIT
• Enate
• Freedom Pay
• Horizn

SILVER SPONSOR:
• Buyapowa
• Finacle
• Target Group

LUNCH SPONSOR:
• ABBYY

BRONZE SPONSORS:
• Cybersprint
• Innovalor

MEDIA PARTNERS:
• Acuity Market Intelligence
• Biometric Update
• CHINA MONEY NETWORK
• Compelo Banking
• Critical Infrastructure Protection Review
• Crowd Reviews
• Crowd Reviews - Financial
• Datafloq Logo
• Datafloq
• Digitalscouting
• Financial IT
• Fintech Finance
• Fintech Weekly
• Fintechna Logo
• Fintechna
• GlobalData Financial Services
• Payments & Cards Network
• Private Banking
• The Record