Digital Travel Summit 2023 - Europe | Worldwide Business Research (WBR) | 15 November 2023 | The Hurlingham Club, Hurlingham Club, Ranelagh Gardens, London SW6 3PR, UK

From staying on top of evolving customer behaviours to creating personalised messaging and experiences and capitalising on new social media channels, there has never been more potential for growth.

Join the Summit and connect with your peers to gather business-critical intelligence on:
• Harnessing the power of data to personalise your products and 1-2-1 messaging so you can stand out in an increasingly innovative marketplace
• Building meaningful connections with customers to boost conversions and create brand loyalty
• Seizing social media and influencer-driven marketing opportunities to find, engage, convert, and keep customers
• Leveraging digital transformation to create an agile, futureproof travel business that stands ready to face new challenges and grasp the earliest opportunities

2023 Speakers

Dimitris Manikis
President EMEA, Wyndham Hotels & Resorts

Joao M. Rocco
SVP Global Customer Experience & Insights, Accor

Dina Doder
Acting VP eCommerce & Digital, Norwegian

Rufino Pérez
Chief Operations Officer & Global Transformation Leader, NH Hotels

Ruth Sainz
VP of Marketing, Hurtigruten

Mario Alovisi
Chief Marketing & Product Officer, Trenitalia

Sarah Curtis
Digital Director, Sales, Marketing & Brand, P&O Cruises

Kenneth Hervik
VP of Digital EAME, Hyatt

Franziska Badawi
Head of Market Steering & Performance Management, Lufthansa

Sara de Freitas
eCommerce & Digital Experience Director, TAP Air Portugal

Tim Hentschel
CEO, HotelPlannner.com

Julien Duclos
Director Digital Strategy, Kempinski Hotels

Valtteri Helve
Head of Product Offering, Finnair

Arber Deva
Head of Customer Profiling and Analytics, Lufthansa

Chris Bowling
Head of Digital Marketing & eCommerce, Best Western Hotel Group Great Britain

Tiddo Veldhuis
Director Innovation and Optimization Digital, Air France-KLM

Neil Letchford
Head of Digital Development & Delivery, Virgin Atlantic

Richard Adams
Head of Digital Architecture, LNER

Reigo Eljas
Head of Dynamic Packaging, Lastminute.com

Justyna Bednarska
Head of Online Customer Acquisition, LOT Polish Airlines

Beth Murrell
Director, Digital Field Marketing – UK, Ireland, and the Nordics, Marriott

Andy Washington
General Manager EMEA, Trip.com

Christopher Kirman
CIO, Brittany Ferries

Felix Kraemer
Head of Data & Analytics, H-Hotels.com

Stefano Pinzani
Consumer Marketing Director, Costa Crociere

Tim van den Burgh
Managing Director, Sun & Beach Holidays, Sunweb Group

Beatriz Aragón
Senior Manager Digital Experience, Product Design & Innovation, Radisson Hotel Group

Rami El-Dahsan
Head of Clubhouses, Virgin Atlantic

Sofia Miranda
Digital Product Lead, British Airways

Paul Oates
Head of Performance Marketing, Sykes Holiday Cottages

Andrew Crowe
Chief Operating Officer, Compare Ferries

Anuradha De
eCommerce Product Lead, Whitbread

Bas Lemmens
President, HotelPlanner.com

Hervé Le Feurve
Head of Marketing UK & Ireland, Atout France

Debbie Rhodes
Head of Customer Experience, Travel Counsellors

Andy Williamson
Senior Digital Performance Manager, Gatwick Airport

Kane Bartlett
Head of Marketing, Holiday Extras

Renato Matassa
Digital Sales Director, ITA Airways

Sebastià Fiol Llabrés
Program Manager Digital Business, Air Europa

Sean Rooney
Influencer Marketing Relationships Manager (UK), HolidayPirates Group

Hugo Palmer
Senior Manager, Data Marketing Team, BlaBlaCar

Achmad Yani
Digital Service Manager, Luxair

Craig Cartwright
SEO Lead - Marketing & eCommerce, Go City

Justin Albertynas
Founder & CEO, Ratepunk

Start-Ups and Disruptors

Marion Doucet
Deputy CEO & CPO, Koala Insurance

Ben Shaw
Chief Executive Officer & Co-Founder, Flyla.com

Mikael Danielian
Co-Founder, Trazler

João Fernandes
Venture Developer, Uptrip

Experts & Innovators

Simon Moore Dr
Chartered Psychologist and Managing Director, Innovationbubble

Jerry Angrave
Customer & Passenger Experience Director, Empathyce Customer Experience Consultancy

Mridula Saini
Chief Revenue Officer, IKASI

Mike Ferguson
GM VP EMEA, Redpoint Global

Matthias Naumann
CEO, Companjon

Fritz Oberhummer
Vice President Travel & Hospitality, Intellias

Toby Morris
Senior Business Development Director – Travel, Epsilon

Ben Ó Mathúin
Head of Customer Success, SegmentStream

Andrew Howe
VP of Operations UK, RTB House

Scott Friesen
Partner Manager, Privacy Sandbox Partnerships, Google Chrome

Ken Hart
CEO & Founder, Snowdrop Solutions

Barry Klipp
CEO & Co-Founder, InterLnked

2023 Sponsors and Partner

SPONSORS:
• Clearpay
• Cloudinary
• Companjon
• Epsilon
• Google Cloud
• Ikasi
• Incubeta
• Intellias
• Mobilise
• Otelz
• Quantum Metric
• Redpoint Global
• RTB HOUSE
• SegmentStream
• Snowdrop Solutions
• TreviPay
• Ultimate Languages
• Xebia

OFFICIAL ANCILLARY PARTNER:
• Interlnkd