Digitale Kundenerfahrung 2024 | World Class Business Leaders | 5 June 2024 | Steigenberger Hotel Bad Homburg, Kaiser-Friedrich-Promenade 69-75, 61348 Bad Homburg vor der Höhe, Germany

The leading conference for best practices in innovative digital customer experiences and digital marketing.

Why you should attend:
• Cross-industry insights from pioneering companies from the DACH region
• Lead the digital revolution, improve customer experience and stay ahead of the competition
• Meet the decision-makers from corporations to medium-sized companies

2024 Speakers

Christoph Esslinger
Founder & Managing Director, VUI.agency Deutschland

Timo Zöller
Head of Customer Interaction, A1 Telekom Austria

Uwe Eilers
Head of Sales and Marketing, Dr. Glinz Covis Deutschland, Product Owner / Expert CRM Solutions, DHL Group, Germany

Niels Klamma
Head of Marketing Lexus, Toyota ‑ Lexus Deutschland

Bruno Grünig
Marketing Lead, Bucher + Suter Switzerland

Boris von Brevern
Managing partner, BORIS Consulting Germany

Stefan Wolk
Director eCommerce, Fielmann Group Germany

Axel Dittmann
Chief Evangelist, Parloa Germany

Fabian Lenz
Head of User Experience, HUK‑Coburg Germany

Violeta El-Wafi
Product Owner ‑ IT Data Analytics & Conversational AI ams, OSRAM Group Deutschland

Corinna Seeger
Communication Specialist ‑ Group Communications, REHAU Deutschland

Ludwig Schirmer
Head Of Digital Unit, Develey Senf & Feinkost Germany

Jasmin Häbich
Product owner for digital assistants, DB Fernverkehr Germany

Torsten Lemser
In-house SEO expert and product owner, ING‑DiBa Germany

Florian Schröder
Head of Customer Service, Customer Success & Service Innovation, Stepstone Deutschland

Sasha Klein
Head of Digital Maggi, Thomy & Garden Gourmet, Nestlé Deutschland

Sylwia Bischof
Head of Customer Service, Zattoo Germany

Robert Stalzer
Director of Customer Service, refurbed Austria

Michael Steel
Town clerk, for the city of Kreuzlingen Switzerland

Patricia Schaller
Teamlead Social Media & Influencer Management, Outletcity Deutschland

Vanessa Hindinger
Senior Customer Experience & Adoption Manager, EnBW mobility Germany

Rouven Leuener
Co‑Founder & Co‑CEO, radicant Schweiz

Patrizia Ledermann-Gerosa
Enterprise Support Specialist & Admin Assistant, Nespresso Deutschland

Pierre Hartmann
Head of Customer Sales & Service, s.Oliver Group Deutschland

Felix Wrobel
Account‑Manager Voice & Conversation, ERGO Deutschland

Martin Geisthardt
Head of Marketing, FC St. Pauli Germany

Cyrill Luchsinger
Initiator and moderator CX Community, Germany - Switzerland - Austria

Johannes Weisensee
Head of Engagement Marketing & Campaigns, Hilti Group Deutschland

Marlies Tusch
COO, Evergreen Media AR Austria

Maximilian Vogel
Co‑Founder & CEO, Big Picture Deutschland

Pauline Frese
Head of CRM Department, Eintracht Frankfurt Germany

Michael Gottscheck
User Experience Design Specialist, Boeing Deutschland

Rainer Fischer
Lead Marketing Partnerships, REWE Group Germany

Daniel Kugler
Global Head of Digital Marketing, Weleda Schweiz

Marco Herten
Head of Marketing & E‑Commerce, Agrarzone Austria

Sönke Iwersen
Head of Data Intelligence & Analytics, DKV Mobility Deutschland

Khalil Bawar
Head of Business Development, PostFinance Switzerland

Giuseppe Fiordispina
Marketing Director CUPRA / SEAT Germany, SEAT Germany Germany

Sarah Dittmann
Head of Marketing, ADAC Camping Germany

Julia Pfeiffenberger
Team lead service management, Domino's Pizza Germany

Robert Uitz-Dallinger
Project Manager Newsroom Digitization, Austrian Broadcasting Corporation (ORF) Austria

Marcus Nessler
Head of Customer Experience, Samsung Electronics Deutschland

2024 Sponsors and Partner

PARTNERS:
• Bucher + Suter
• VUI Agency
• Boris Consulting
• Parloa
• Marketing Borse
• Evergreen
• Covis
• Big Picture
• ContentSquare