Digitization and Disruption in Finance 2021 | Internet and Mobile Association of India (IAMAI) | 26 August 2021 | Webinar

Digital has changed the underlying architecture of how a banking, financial services and insurance (BFSI) institution can operate and serve its customers. The COVID-19 pandemic has further accelerated this change and technological disruption in the BFSI world – creating new consumer expectations, a whole new competitive landscape and new opportunities.

“Let’s go phygital” is the new age mantra. It is about using the magic of digital across physical and digital channels, across operations and the very way an organization in this industry manages its business. By going phygital, a company can serve its customers better at lower costs, and the “phygital” way is a reality today

Key Points That Will Be Covered
• Increase operational efficiency
• Improve asset productivity
• Reduce operational cost of customer acquisition through improved KYC and CPV
• Deliver improved customer experience with true location-based POD
• Increase revenues channels and customer targetting through location powered advertising

2021 Speakers

Animesh Sahay
Head of Customers, India & South Asia, HERE Technologies

Vineet Sharma
EVP & Head - Enterprise Banking, IndusInd Bank

Apoorv Soni
AVP, Bharti AXA Life Insurance

Arun Tikoo
SVP of Business and Strategy, Cashfree

Darshika Singh
Marketing Professional, Fintech & BFSI

Hemang Chowdhury
Regional Head - BFSI, HERE Technologies

Jitendra Nayyar
CFO, Acko

Manish Diwan
Managing Director, APIX

Meghna Chettri
Sr. AVP, UTI Mutual Fund

Meghna Suryakumar
Founder& CEO, Crediwatch

Mikhail Mitra
Chief Product & Marketing Officer, Mantra Labs

Monica Jasuja
Head Of Product Management, Comviva

Sachin Vashishtha
Director-Digital Marketing, Paisabazaar.com

Sandeep Ranjan
Chief Digital Officer, Shriram Housing Finance

Vyom Upadhyay
Head- Business Intelligence, ICICI Bank

MODERATOR:

Sachin Seth
Partner- Digital and Fintech Leader, EY