Retail Banking Summit in Middle East | Efma | 13 February 2018 | RODA Al Murooj Downtown Dubai, Al Saada Street - Dubai - United Arab Emirates

Customers, governments, regulators and stakeholders are pushing for change in the region. The rapidly changing economy, digital landscape, customer preferences and the technology are demanding the financial industry in the region to transform itself; in order to become more relevant, inclusive and transparent. However legacy issues and old habits are still a drag while nimble technology giants are increasingly creeping into the turf of banks without having to comply with existing or new regulations.

In this brave new world of major change where big data; analytics; digital wallet propositions by non-traditional players; new distributive reach of non-banks; and the push towards collaborative effort pose both big opportunities and huge challenges to the banks.

Efma is bringing the fourth edition of its Retail Banking Summit in Middle East, where you can gather all the industry knowledge and find out ways to overcome the challenges and learn to forge the way forward towards success.

This year’s conference will deal with these issues and look at the successful models within and outside the region to chart the way forward towards sustainable and profitable transformation in the banks and the banking industry. The key themes and the successful models which will be discussed during this year’s summit will revolve around following areas:

Credit risk and customer data and analytics: How to reinvent the old business while dealing with new challenges?
• How to use data analytics and new ways of looking at the big data for underwriting and cross selling opportunities?
• How to use and leverage credit and behavioral data from various sources to make profitable decisions?
• How to win in the brave new world of credit bureau and how to deal with the issues related to credit leveraging?
• How to take advantage of scoring and analytics to offer instant gratification to the customer?

2018 Speakers:

Raja Al Mazrouei
Executive Vice President, Fintech Hive

Vincent Bastid
CEO, Efma

Ģirts Bērziņš
Member of Board, Head of Digital Banking Strategy, Swedbank Latvia

Jocelyne Chahwan
Assistant General Manager - Head of Retail Banking, Blom Bank

Fadi Chalouhi
Group General Manager Retail Banking, Kuwait Finance House

Amran Hassan
Head, Corporate Development & Innovation, Maybank Berhad

Jacek Iljin
Managing Director, Retail Banking Sales and Processes, mBank

Rudy Kawmi
Digital Banking Sales Lead, Finastra International Limited

Eleni Kitra
Head of Automotive & Financial Services, MENAP, Facebook

Petr Klimeš
Group Marketing Director & Head of Digital, Abu Dhabi Islamic Bank

Amit Malhotra
General Manager - Personal Banking Group, Commercial Bank of Dubai

Sanjay Malhotra
Chief of Consumer Banking, Dubai Islamic Bank

Jayash Patel
Head of Liv. Digital Bank, Emirates NBD

Suvo Sarkar
Senior Executive Vice President & Group Head - Retail Banking & Wealth Management, Emirates NBD

Julian Skan
Global Head of Accenture Strategy for Banking & Capital Markets, Accenture

Subroto Som
EVP and Group Head of Retail Banking Group, Mashreq Bank

Massimo Tessitore
Head of Multichannel, Mobile Payment & E/M Commerce, Intesa Sanpaolo

Omer Uyar
CEO, Intertech

Fahim uz Zaman
General Manager, Middle East, Efma

Jerzy Zań
Director of the Digital Banking Department, Alior Bank

2018 Partners:

• Accenture
• Boston Consulting Group
• Capgemini
• Comarch
• Infosys
• Exton Consulting
• Finalta
• Finastra
• Forrester
• Gartner
• Google
• McKinsey & Company
• Microsoft
• NRI
• RolandBerger
• SAP
• Synechron
• Vidyo
• Wavestone