eTail Fulfilment & Returns 2018 | Worldwide Business Research (WBR) | 11 September 2018 | Hilton London Canary Wharf, Marsh Wall, Isle of Dogs, London E14 9SH, UK

From Click to Customer: Online order fulfilment strategies to minimise cost and maximise customer experience

eTail Fulfilment & Returns brings definitive insights on leveraging operations as a competitive advantage to any business seeking a truly omni-channel approach to eCommerce”

2018 Speakers

John Munnelly
Head of Operations, John Lewis

Martin Austermann
Director Global Logistics 3PL Strategy and Procurement, Adidas

Becky Lombardo
Logistics Director, MatchesFashion.com

Dave Crellin
Head of Online Operations Development, Sainsbury's

Philippe Hemard
Former Vice President Supply Chain Europe, Amazon

Karen Gibson
Head of Logistics, Asda

Caroline Hazlehurst
Operations Director, Deliveroo

Shrabani Mohanty
eCommerce Delivery Director, Marks & Spencer

Sue Roberts
Supply Chain Director, Majestic Wine

Tim Allinson
Global Supply Chain Director, Jack Wills

Jon Ford
Head of Logistics and Delivery Experience, eBay

Robert Redmile
General Manager, National Routing and Planning Centre, Dixons Carphone

Jorge Simoes
Head of eCommerce & Omnichannel, Sport Zone

Michael Fynboe
Head of eCommerce Operations, Bestseller

Robert Kulawik
Chief Operating Officer, Everything5pounds.com

Colin Wooldridge
Logistics Performance Manager, Shop Direct

Cenk Karapinar
Chief Supply Chain Officer, DeFacto

Annie Ko
Head of eCommerce Fulfillment, Travis Perkins

Francis Nicholas
Group Head of e-Commerce, Nomad Foods Europe

Walter van der Meiren
Customs Brokerage Director, UPS Europe

Libor Hudecek
Chief Logistics, Retail and Stores Officer, Zoot

Matthieu Paulssen
Head of Warehouse Operations, Navabi

Mauro Adorno
Managing Director, ToolsGroup

Svante Lindgren
Head of eCommerce Logistics, Ahlens

Tobias Wolter
Head of Logistics, Fashion ID

Dirk Pelgrims
Supply Chain Director, VFC

Andrew Seirlis
Head of Supply Chain, Groupon

Paul Johnson-Barnett
Operations Director, Browns

Gabriel Tellier
Logistics Director, PhotoBox

Peter Ward
Chief Executive Officer, Ukwa

Paul Edwick
Chief Executive Officer, Lucy Locket

James Hookham
Deputy Chief Executive, Fta

Heather Ellis
Head of Distribution, Mamas & Papas

Michelle Street
Head of Operations and Service Delivery, The Jewellery Channel

Michael Gadd
Head of International Regulatory Affairs, Altitude Angel Drones

David Grant
Professor of Logistics, University of Hull

Benoit Huc
Vice President Global Sales, External Growth and Innovation, La Poste Group

Duncan Licence
Vice President, Global Solutions and New Products, MetaPack Group

Rob Minns
Vice President Sales, MetaPack

Graham Best
Chief Executive Officer and Co-Founder, ReBound Returns

2018 Sponsors

• Colissimo
• IBM
• MetaPack
• Meyer & Meyer
• ReBound
• Stuart
• Toolsgroup
• UPS
• XPO Logistics