EVEREST GROUP ENGAGE 2024 | Everest Group | 30 September 2024 | TBA, Dallas, Texas

A problem-solving event from the global research firm well known for its PEAK Matrix® and Pinnacle Model® that help global shared services, sourcing, vendor management, and customer experience (CX) leaders make confident decisions.

Technology, the economy, and workplace cultures are creating a dizzying array of fundamental challenges that keep many of today’s business leaders on their heels in reaction mode. This has never been truer for business leaders like you.

Everest Group Engage addresses these challenges head-on, and with the collective energy, insight, and problem-solving focus of our analysts, your teams, and global experts in the ecosystem, we will shine a light on how these seemingly disparate functions are the collective future of success and innovation for your company. Together, we will design a plan to uncover the most impactful opportunities and confidently seize them.

What you will learn:
In addition to forward-looking topics like the impact of technologies, such as generative AI, on businesses worldwide, the outlook of the GBS model, and future trends in location and talent, Engage will lay the path for:

• Emerging operating models and their efficacy
• Cost optimization and avoidance
• Delivering customer and employee value
• Aligning resourcing models (humans and technology) with breakthrough practices
• Managing change and stakeholders
• Developing your team/organization

Who should attend?
• COOs, CPOs, CIOs, CFOs, CMOs, CDOs, Chief customer experience officers
• GBS leaders, GBS strategy & bus. Development, GBS executive vice president, General counsel, Corporate & legal affairs, VP GBS control and planning
• Head of workforce strategy
• Sourcing & vendor management leaders, IT sourcing, VPs of indirect procurement, Heads of outsourcing CoEs, VMO and supplier management, Category leaders for professional services, BPO, and technology
• CX & marketing leaders