Exploring AI in Workforce Management 2024 | Executive Leaders Network (ELN) | 10 September 2023 | The Soho Hotel, Soho Hotel, 4 Richmond Mews, London W1D 3DH, UK
Venue
The Soho Hotel
The Soho Hotel, Soho Hotel, 4 Richmond Mews, London W1D 3DH, UK
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| Event Date |
Mon Sep 11 BST (over 1 year ago)
In your timezone (EST): Sun Sep 10 7:00pm - Sun Sep 10 7:00pm |
| Location |
The Soho Hotel
Soho Hotel, 4 Richmond Mews, London W1D 3DH, UK |
| Region | EMEA |
Details
As AI reshapes the landscape of customer interactions and workforce optimisation, this dinner presents an unparalleled opportunity to glean insights from senior contact centre leaders.
Join us for an exclusive evening dinner dedicated to the pioneers and leaders of the contact centre industry. As the heartbeat of customer interactions, contact centres are evolving rapidly, with Workforce Management (WFM) at the core of this transformation. As artificial intelligence becomes increasingly integrated into WFM, it's essential for industry leaders to come together, share insights, and envision the future. This evening promises rich discussions, expert insights, and a chance to network with peers, all against the backdrop of fine dining and solution dialogues. Dive deep into the role of AI in Workforce Management with our distinguished panel of senior contact centre leaders and chart the course for the future.