Venue
The Houghton Hotel
The Houghton Hotel, Lloys Ellis Ave, Houghton Estate, Johannesburg, 2198, South Africa

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Event Date Wed Feb 7 EET (10 months ago)
In your timezone (EST): Tue Feb 6 5:00pm - Tue Feb 6 5:00pm
Location The Houghton Hotel
Lloys Ellis Ave, Houghton Estate, Johannesburg, 2198, South Africa
Region EMEA
Details

In a dynamic and ever-evolving financial landscape, organizations across Africa are seeking innovative strategies to navigate the complexities of growth, digital transformation, and evolving customer expectations. As you strive to optimise your decision-making processes, enhance customer experiences, and expand your business horizons.

Delve into Key Topics:
• Transform the Customer Lifecycle: Equip yourself with the latest strategies to effectively assess and manage credit risk, ensuring sustainable growth and mitigating financial losses.
• Personalizing Customer Experiences: Elevate your customer interactions by leveraging insights and data to deliver personalized experiences that drive loyalty and retention.
• Accelerating Decision-Making and Operational Efficiency: Empower your teams to make informed decisions faster and consistently, streamlining operations and enhancing overall efficiency.
• Enable Digital Transformation across the Enterprise: Harness the power of data-driven decision-making to enhance your organization's resilience, adaptability, and unlock innovation.

Engage with Industry Experts and Peers:
• Interact with leading industry experts who will share their expertise and insights on navigating challenges and seizing opportunities.
• Network with peers from across the African financial sector, fostering collaboration and sharing best practices.
• Leverage valuable insights from case studies and real-world examples of how organizations are successfully applying FICO solutions to achieve their strategic goals.
• Gain practical tools and techniques to effectively manage decisioning across the customer lifecycle, optimize customer experiences, and drive sustainable growth.

Speakers

2024 Speakers

KEYNOTE SPEAKER:

Ndaba Mandela
Chairman & Founder of the Mandela Institute for Humanity, Mandela Institute for Humanity

SPEAKERS:

Darcy Sullivan
VP, Corporate Communications, FICO

Toby Carlin
Managing Director, Africa, FICO

Seth Steinberg
US, EMEA, & APJ Platform, FICO

Yasser Padia
Head: Enterprise Architecture, Woolworths

Johan Ambrosiu
Head of Collections, ABSA

James Roche
Fraud Domain, FICO

Martin Perry
Senior Principal Consultant, FICO

Nick Myatt
Principal Consultant, FICO

Shivani Landie
Principal Consultant, FICO

Matthew Bray
New Business, FICO

Andy Pollock
Senior Director, Global Business Consult, FICO

Russell Lilford
CCS SSE, FICO

Toby Carlin
Managing Director, Africa, FICO

Johan Ambrosius
Head of Collections, ABSA

Yasser Padia
Head: Enterprise Architecture, Woolworths

Darcy Sullivan
VP, Corporate Communications, FICO